F&B Store Manager

Job Title: F\&B Store Manager
Location: Ca Phin Coffee House – JLT, Dubai
Employment Type: Full - Time

About Us

Ca Phin Coffee House is a Vietnamese specialty coffee brand bringing authentic coffee culture and experiences to Dubai. We’re looking for someone proactive, responsible, and people-focused to support daily operations and help us continue building a great customer and team experience.

Role Overview

We are looking for a Store Manager to oversee day-to-day store operations, support the team, maintain service standards, and ensure smooth running of the café during assigned hours.

Key Responsibilities

Operations \& Store Management

• Support the daily operations of the café
• Ensure smooth store operations and service flow
• Monitor cleanliness, presentation, and food safety standards
• Assist with maintaining SOPs and operational processes
• Conduct Daily PIC checks

Team Management

• Supervise and support front and back-of-house staff
• Help manage shift flow and break schedules
• Ensure tasks are completed and standards are maintained
• Support onboarding and training where required

Customer Experience

• Deliver and maintain a high level of hospitality and service
• Handle customer concerns professionally and proactively
• Create a welcoming and positive café environment

Inventory \& Reporting

• Monitor stock levels and flag replenishment needs
• Support stock counts and reduce operational waste
• Keep basic records and report operational issues to management

Requirements

• Previous experience in café, restaurant, retail, or hospitality management preferred
• Strong communication and leadership skills
• Comfortable working in a fast-paced environment
• Organised, proactive, and solution-oriented
• Flexible availability including evenings and weekends (preferred)

Nice to Have

• Experience working in specialty coffee or F\&B
• Experience with POS systems and team scheduling
• Passion for customer experience and building community

Pay: AED4,500.00 - AED5,000.00 per month

Application Question(s):

• Do you have your own visa?

Language:

• English (Required)

Work Location: In person