EUC Architect

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Job Title: EUC Architect

Contract: Permanent

Location: Dublin, in office

Working Model/Shifts: On Call, travel to UK quarterly, required

Careers at TCS: It means more

TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. Shape large-scale EUC transformation – Lead the design and modernization of endpoint services (Intune, SCCM, MAC, EPOS) for a leading global retailer, driving innovation, security, and user experience across a diverse estate. * Influence at the highest level – Work closely with CIOs, senior IT leadership, and business stakeholders to define EUC strategy, ensuring impactful decision-making and measurable business outcomes. * Deliver real business value at scale –* Play a key role in transition, transformation, and steady-state excellence, ensuring resilient, compliant, and future-ready EUC services that directly support critical retail operations.

The Role

This role will play a critical part in delivering end-to-end EUC architecture for a leading global retail organization, supporting a large, distributed estate across stores, offices, and distribution centres. The position will drive transition, transformation, and modernization initiatives, including cloud-based endpoint management, digital workplace technologies, and secure, scalable EUC platforms.

The EUC Architect will influence enterprise-wide strategy and design, working closely with senior IT leadership to enhance operational efficiency, user experience, and compliance in a fast-paced retail environment. The role provides exposure to large-scale, multi-technology ecosystems spanning Windows, macOS, mobile platforms, endpoint security, and retail-specific systems such as EPOS.

Additionally, the role offers access to cutting-edge technologies including Microsoft Intune, modern device management, automation frameworks, digital experience monitoring tools, and cloud-driven EUC services. The architect will lead innovation initiatives, enabling automation, analytics-driven insights, and continuous service improvement, directly impacting business performance and customer experience at scale.

Your responsibilities:* Define and own end-to-end EUC architecture across endpoint platforms (Windows, macOS, mobile, EPOS) * Lead EUC transition and transformation initiatives, ensuring alignment to business and IT strategy * Design and implement modern device management solutions (Intune, SCCM, Autopilot) * Drive endpoint security, compliance, and patch management standards across the estate * Collaborate with IT leadership and stakeholders to enable strategic decision-making * Establish governance, standards, and best practices for EUC service delivery * Oversee application packaging, deployment, and lifecycle management across platforms * Ensure high availability and performance of business-critical EUC services * Lead innovation through automation, digital experience monitoring, and analytics-driven improvements * Support audit readiness, risk mitigation, and adherence to regulatory and security requirements

Your Profile

Essential skills/knowledge/experience:* Strong expertise in EUC architecture across Windows, macOS, and mobile device management * Hands-on experience with Microsoft Intune, SCCM, Autopilot, and modern endpoint management * Proven experience in leading large-scale EUC transition and transformation programs * Deep understanding of endpoint security, compliance, patching, and vulnerability management * Experience in managing retail-specific technologies such as EPOS and store devices * Strong knowledge of application packaging, deployment, and lifecycle management * Ability to define EUC standards, governance models, and service delivery frameworks * Experience working with senior stakeholders (CIO/IT leadership) and driving strategic decisions * Exposure to digital experience tools (e.g., Nexthink, SysTrack) and automation initiatives * Strong analytical, problem-solving, and risk management capabilities in complex environments

Desirable skills/knowledge/experience:* Experience with cloud platforms (Azure Virtual Desktop, Windows 365) and cloud-native EUC solutions * Exposure to Zero Trust architecture and advanced endpoint security frameworks * Knowledge of identity and access management (Azure AD, Conditional Access, MFA) * Familiarity with ITSM tools (ServiceNow) and ITIL-based service management practices * Experience in retail or distributed enterprise environments with large-scale endpoint estates * Understanding of automation and scripting (PowerShell) for EUC optimization * Exposure to DevOps practices and CI/CD for endpoint configuration and application deployment * Experience working in multi-vendor and geographically distributed delivery models * Familiarity with compliance frameworks (ISO 27001, GDPR) and audit processes * Strong communication and presentation skills for executive-level reporting and workshops

Rewards \& Benefits

TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop and access to extensive training resources and discounts within the larger Tata network.

We offer health \& wellness initiatives and sports events; we are the proud sponsor of the London Marathon and partner with our local communities in Ireland.

Diversity, Inclusion and Wellbeing

Tata Consultancy Services UK\&I is committed to meeting the accessibility needs of all individuals in accordance with the Ireland Employment Equality Acts 1998-2011 (as amended) and the Equal Status Acts 2000-2012 (as amended).

We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role.

As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at [email protected] if you would like to opt in.

If you are an applicant who needs any adjustments to the application process or interview, please contact us at [email protected]with the subject line: “Adjustment Request” or email to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process.

Beware of Fraudulent offers

This is to notify you that TCS does not ask for any sort of payment or security deposit from candidates at any stage of the recruitment process. The firm never sends out job offers from free internet email services like Gmail, Yahoo Mail, and so on. TCS has not authorised any third-party company to collect money on their behalf. As a vigilant job seeker, beware of fraudulent recruitment activity and protect your interests! You can write to [email protected] to report any fraudulent activity.

Due to the high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion.

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