eCommerce & Marketing Associate

Job Overview:

As our eCommerce \& Marketing Associate, you will be the engine behind our online brand presence. You will manage the day-to-day operations of our direct-to-consumer (D2C) platforms while executing the digital marketing campaigns that drive traffic, conversion, and customer retention. This is a 360-degree role requiring a unique mix of operational discipline, analytical tracking, and creative execution.

Key Responsibilities:

eCommerce Operations

• Manage storefronts (Shopify), ensuring accurate product listings, pricing, and inventory levels.
• Coordinate the order fulfillment cycle with logistics and warehouse partners to ensure fast shipping.
• Optimize the storefront user journey to improve conversion rates and remove checkout friction.
• Monitor and resolve customer inquiries, returns, and delivery escalations.

Digital Marketing

• Launch, monitor, and optimize paid ad campaigns across Meta, Google Ads, and TikTok.
• Manage the organic social media calendar and schedule content.
• Build and deploy automated email marketing flows (Klaviyo) for abandoned carts, welcomes, and newsletters.
• Track key performance metrics (traffic, ROAS, CPA, and revenue) using Google Analytics (GA4).

Requirements

Qualifications:

Experience \& Tools

• 2 to 3 years of hands-on experience running a D2C e-commerce brand or working at a digital agency.
• Proficiency with e-commerce platforms (Zoho Commerce) and email tools (Zoho Marketing and Zoho Campaigns).
• Direct experience navigating Meta Ads Manager and Google Ads dashboards.
• Familiarity with Google Analytics (GA4) to pull traffic and user behavior data.

Skills \& Traits

• Strong copywriter for product pages, ad creatives, and promotional emails.
• Basic graphic and video editing skills (Canva, Photoshop, or CapCut).
• Highly organized self-starter capable of managing both operational logistics and creative briefs.
• Data-driven mindset with a focus on hitting acquisition and retention targets.

Benefits

Work Flexibility \& Environment

• Hybrid Work Schedule: Flexibility to work from home 5 days a week.
• Flexible Hours: Core hours policy to help manage work-life balance.
• Modern Workspace: Dynamic, collaborative office environment with a flat organizational hierarchy.

Health \& Wellness

• Premium Health Insurance: Comprehensive medical coverage, including dental and vision.
• Paid Annual Leave: 21 calendar days of paid vacation per year, plus official UAE public holidays.

Growth \& Development

• Learning \& Development Stipend: Budget for digital marketing certifications, e-commerce courses, or attending industry conferences.
• Career Progression: Clear path toward a Managerial or Head of eCommerce role as the brand portfolio expands.
• Product Discounts: Generous employee discounts across all SLQ Global partner brands and wellness products.