Delaco Panels is seeking a proactive, creative, and detail-oriented Ecommerce Coordinator to support the growth and daily operations of our online store and digital presence. This role is ideal for someone who is passionate about ecommerce, social media, digital marketing, and customer experience.
You will report to the Ecommerce \& Digital Manager to assist in managing the website content, social media channels, email campaigns, and digital assets while ensuring a seamless online shopping experience for customers.
Key Responsibilities
Ecommerce \& Website Management
- Assist in day-to-day ecommerce website operations
- Upload and maintain product listings, pricing, images, and descriptions
- Monitor website performance and ensure all content is accurate and up to date
- Coordinate online promotions, campaigns, and product launches
- Assist with inventory updates and stock availability online
- Analyse ecommerce performance and provide regular reporting insights
Social Media Management
- Create, schedule, and manage content across social media platforms including Instagram, Facebook, Pinterest, TikTok, and Eurostaffs
- Develop engaging social media campaigns aligned with the Delaco Panels brand
- Respond to social media enquiries and engage with the online community
- Monitor social media trends and identify opportunities for audience growth and engagement
- Coordinate influencer collaborations and user-generated content opportunities
Graphic Design \& Content Creation
- Create digital marketing materials using Canva including social media graphics, EDMs, website banners, brochures, and promotional assets
- Ensure all visual content aligns with brand guidelines and maintains a consistent brand identity
- Assist with photography coordination and content organisation
Email Marketing
- Create and schedule email marketing campaigns and newsletters
- Develop promotional EDMs for product launches, sales campaigns, and customer engagement
- Maintain customer email databases and audience segmentation
- Monitor campaign performance including open rates, click-through rates, and conversions
- Assist with automated email flows and customer retention strategies
Skills \& Experience
- Previous experience in ecommerce, digital marketing, or online retail
- Experience with Shopify or similar ecommerce platforms preferred
- Proficiency using Canva for content and graphic creation
- Experience managing social media business accounts
- Familiarity with email marketing platforms such as Klaviyo or Mailchimp
- Strong written and verbal communication skills
- High attention to detail and strong organisational skills
- Basic understanding of SEO and digital marketing principles
- Ability to multitask and work in a fast-paced environment
- Photography or video editing skills are advantageous
What We’re Looking For
- A creative and self-motivated team player
- Strong problem-solving and time management abilities
- Passion for interiors, design, home improvement, or ecommerce retail
- Someone who thrives in a growing and dynamic business environment
- Note: This is a full-time, office-based role and requires on-site attendance Monday to Friday, 8:00am – 4:00pm. Remote work is not available for this position.
Why Join Delaco Panels?
- Work with a fast-growing Australian ecommerce brand
- Creative and collaborative team culture
- Opportunity to contribute across ecommerce, marketing, and brand growth
- Career development opportunities within a growing business
Pay: Up to $75,000.00 per year
Experience:
- E-commerce: 1 year (Preferred)
Licence/Certification:
- Full Driver Licence (Required)
Work Authorisation:
Work Location: In person
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