E-commerce Manager, Aesop - Fixed Term Contract

Hello, we’re L’Oréal. We're not just building brands, we're shaping how the world experiences beauty (and it takes a lot of cool jobs to do it). Intrigued? Keep reading, this might be the opportunity you've been searching for.

A Day in the Life

At Aesop, we believe in creating products of the finest quality, crafted with attention to detail and efficacy. This philosophy extends to our digital world. As the E-commerce Manager for Aesop, you will be a critical driver of our digital success in Australia \& New Zealand. Reporting to the Head of Online, you will steer the performance of Aesop’s direct-to-consumer website, ensuring a seamless and premium online customer experience that achieves commercial targets.

Please note, this is a 6-month fixed term contract.

Your daily landscape will include:

• Drive E-commerce Strategy: You will monitor and analyse sales performance across our e-boutique, leading the development and execution of the online trade calendar, and identifying opportunities to enhance the customer journey from landing page to checkout.
• Optimise Online Operations: You will take charge of crucial operational aspects, including inventory management, trade planning, forecasting for peak periods, and identifying process improvements to enhance efficiency.
• Online UX \& UI Ownership: Serve as the end-to-end owner of the online user experience and interface, leading the end-to-end execution of project rollouts from a brand perspective. This includes defining roadmap features, developing robust business cases, and overseeing the successful deployment of new site functionalities.
• Collaborate for Success: You will work closely with internal teams like global zone \& local stakeholders, operations, and external partners to deliver a unique and cohesive online experience for Aesop customers.

We Are Looking For

We are seeking a methodical and curious individual, a person who finds satisfaction in the confluence of commerce and culture. You possess a quiet confidence and an intellectual rigour that you apply to your work. The ideal candidate would be described as:

• A thoughtful strategist with a demonstrated fluency in analytics, able to discern trends and nuance within data to inform and refine commercial strategy.
• A natural collaborator who values dialogue, with a history of nurturing key partnerships and fostering relationships founded on mutual respect and shared objectives.
• A custodian of the brand’s digital presence, with experience orchestrating online trade calendars and merchandising with an approach that is both commercially effective and aesthetically considered.
• An individual with a firm grasp of financial principles, capable of managing budgets and forecasting with prudence and foresight.
• An adept communicator, skilled in building and fostering strong relationships with both internal teams and external partners to ensure seamless collaboration.

What’s In It For You

• A place for you to leave your comfort zone and grow beyond your potential (here, you’ll be encouraged to try new things and take risks)
• Real responsibility from day 1, there’s no sitting on the sidelines at L’Oréal
• An environment where people of every ethnicity, social background, age, religion, gender and sexual orientation as well as people with disabilities are accepted, can speak up, will thrive and are celebrated.
• A place where you can contribute to something bigger. Many of our brands have societal/environmental causes to make concrete difference.

Who We Are

L’Oréal is present in 150 markets on five continents. For more than a century, L’Oréal has devoted itself solely to ‘Create beauty that moves the world’; it is now the industry world leader with €42 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone \& our planet.

L’Oréal Luxe is the global leader in luxury beauty and fine fragrance. With its recent acquisition of Aesop, the division continues its drive to create the future of beauty. Aesop was established in Melbourne in 1987 with a quest to create a range of superlative products for the skin, hair and body. We are committed to using both plant-based and laboratory-made ingredients of the highest quality and proven efficacy.

We’re committed to guaranteeing inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way. The Group strictly prohibits discrimination against any applicant for employment because of the individual’s gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion, or any other characteristics protected by law.