Dispatch Coordinator

About the Role

Ghadeer Apparel and Manufacturing Services is looking for an organised and dependable Dispatch Coordinator to support the accurate and timely movement of outgoing goods, shipping documentation, courier coordination, and day-to-day dispatch administration.

This role is suitable for someone who enjoys working in a fast-paced operational environment, maintaining accurate records, coordinating deliveries, and making sure orders are prepared and dispatched correctly and on schedule.

Key Responsibilities

• Coordinate daily dispatch activities and outgoing customer orders.
• Prepare and check shipping documentation before goods leave the site.
• Ensure orders are correctly labelled, packed, and ready for collection.
• Book courier and transport collections according to delivery requirements.
• Monitor dispatch schedules and prioritise urgent or time-sensitive shipments.
• Maintain accurate records of dispatched goods, tracking numbers, and delivery details.
• Communicate with warehouse, production, and customer service teams regarding order status.
• Investigate delayed, missing, or incorrectly dispatched orders.
• Liaise with couriers and transport providers regarding collections and delivery issues.
• Update internal systems with shipment and dispatch information.
• Check quantities and order details against dispatch paperwork.
• Prepare delivery notes and other supporting documents.
• Monitor outstanding collections and follow up where necessary.
• Support stock and order checks when discrepancies are identified.
• Assist with returns, failed deliveries, and re-dispatch arrangements.
• Maintain organised dispatch records and filing systems.
• Support daily operational reporting and administrative tasks.
• Follow internal procedures for the safe and accurate handling of outgoing goods.

What We Are Looking For

Experience: Previous experience in dispatch, warehouse administration, logistics, distribution, order processing, or a similar operational role is preferred.

Dispatch Knowledge: Familiarity with courier bookings, delivery notes, shipment tracking, order preparation, and transport documentation would be advantageous.

Attention to Detail: Able to check order numbers, quantities, addresses, and shipping information accurately.

Systems Skills: Comfortable using Microsoft Excel, email, warehouse systems, courier portals, and general office software.

Organisation: Able to manage multiple shipments, delivery deadlines, and competing operational priorities.

Communication: Confident communicating with warehouse colleagues, transport providers, customers, and internal teams.

Problem Solving: Able to investigate delivery issues, identify discrepancies, and follow problems through to resolution.

Teamwork: Comfortable working closely with warehouse, production, and customer service teams to keep dispatch operations running efficiently.

Reliability: Able to maintain consistent accuracy and organisation during busy dispatch periods.

Mindset: You are practical, organised, dependable, and attentive to detail. You take ownership of dispatch activities, communicate clearly, and understand the importance of getting the right goods to the right destination on time.

Pay: £38,000.00-£40,000.00 per month

Work Location: In person