Digital Content Specialist

Full time on site
Digital Content Specialist
Job Description

At IAG,wereready for you.We'rethe largest general insurance group in Australia and New Zealand. Our family of brands turns the IAG purpose of making your world a safer place into action by helping everyday Aussies and New Zealanders, supporting theirambitionsand making insurance accessible. Bring your digitalexpertiseand attention to detail to a role where content truly shapes customer experience.Join a team focused on delivering clear,helpfuland engaging digital journeys across our websites and digital channels. You will play a key role in making sure the right content reaches customers at the right time, while continuously improving how we show up online. Working alongside product and marketing teams, you will turn business ideas into better digital experiences and help lift the quality and impact of everything we publish.

We havetworoles of which oneis a permanent full-timeand one is afixed-term contractrole based inTmakiMakaurau (Auckland).

NgMahi Hei WhakatutukiMu| What You'll Do Produceand publish digital content across websites and digital platforms, ensuring accuracy, consistency andhigh qualitycustomer experiences. Build and update web pages within CMS platforms, ensuring content is delivered efficiently and aligned to brand and customer needs Manage content workflows and approval processes, ensuring all changes are compliant, well reviewed and delivered on time Analyse website performance, using data and insights to improve content, user experience and overall digital engagement. Optimise content for search engines, applying SEO best practices to improve discoverability and performance Collaborate with cross functional teams to test, learn and continuously improve digital content and customer journeys

u Pkenga me u Wheako | What You'll Bring Experience managing digital content across websites, ideally in complex or regulated environments Highly skilled in content management systems such as AEM, with confidence publishing andmaintainingcontent. Strong understanding of SEO principles and how to optimise content for performance and visibility. Ability to use data and analytics to inform decisions and improve digital content outcomes. Disciplined approach to work, with an uncompromising attention to detail, with the ability to manage multiple priorities andmaintainthe highest of standards under pressure. A collaborative mindset, with a passion for improving customer experiences through great content.

T Mtau ki a Koutou| What We Offer Boosted KiwiSaver with 4.5% employer contribution and life insurance as standard. 20 days annual leave + 5 daysMyLeave(extra leave forwhatsimportant to you). Work from home and many more flexibility options withmyFlex. Up to 50% off personal insurance, including home and motor insurance. Annual $500 health& wellbeing payment. 14 Weeks paid parental leave. Access to Eurostaffs Learning, the award-winning IAG Academy, studyassistanceand secondment opportunities. *employmenttype eligibility criteria apply

Applications close: Friday 3 July 2026 9:59PM NZST

TMtauRatongaTautoko| Adjustments& Support If you require any support or adjustments toparticipateequitably in our recruitment process, we encourage you to reach out to [email protected] for a confidential conversation.

Hepitopitokreroanmmtau| More About Us As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected.Thatsnot just words.Itsour people promise.We'reready for you with unexpected opportunities for your career, your work-lifeand your ability to make a difference. We acknowledge Tngata Whenua in Aotearoa and are committed to growing Mori prosperity and wellbeing in Aotearoa through He Rautaki Mori (IAGs Mori Strategy). We celebrate unique viewpoints shaped by life experiences,culturesand passions. And expand careers, genuinely connect with community, lead with a powerfulpurposeand celebrate what makes you individual

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