Dental Assistant/Receptionist

-Certified dental assistant, harp certified. No foreign trained dentists/ assistant. Full time position.
- Greet and welcome patients as they arrive at the dental office
- Answer phone calls and schedule appointments for patients
- Verify insurance coverage and assist with billing and payment processing
- Maintain patient records and update electronic medical records (EMR) system
- Assist with administrative tasks such as filing, faxing, and scanning documents
- Provide exceptional customer service to patients and address their inquiries or concerns
- Collaborate with dental staff to ensure smooth operations of the office

Requirements:
- Previous experience as a dental receptionist or in a similar administrative role preferred
- Proficiency in using electronic medical records (EMR) systems, such as Epic
- Excellent communication skills, both verbal and written
- Knowledge of medical terminology and dental procedures is a plus
- Familiarity with phone systems and ability to handle multiple phone lines
- Strong organizational skills and attention to detail
- Ability to prioritize tasks and work efficiently in a fast-paced environment
- Professional demeanor and ability to maintain patient confidentiality

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
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Job Types: Full-time, Part-time
Part-time hours: 35 per week

Pay: $20.00-$25.00 per hour

Benefits:

• Dental care
• Extended health care
• On-site parking

Ability to commute/relocate:

• Brampton, ON L6Y 5H7: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (preferred)

Experience:

• Dental receptionist: 1 year (preferred)

Work Location: In person