Delivery Manager

ID: 58937 1 Opening Taipei City

Role description

Who we are:

At UST, we help the world’s best organizations grow and succeed through transformation. Bringing together the right talent, tools, and ideas, we work with our client to co-create lasting change. Together, with over 30,000 employees in 30+ countries, we build for boundless impact—touching billions of lives in the process. Visit us at .

Company: UST Title: Delivery Manager About the Role:

We are seeking an experienced Engineering Leader, to oversee our Semiconductor Taiwan operations. The person will be taking over a high-performing, established engineering team. The primary focus will be on nurturing our existing client relationships, delivery of the existing Semicon business, driving new business growth within the region, and ensuring operational excellence across the site. They will act as the senior escalation point for the UST Team in terms of compliance, all local matters and work closely with global leadership to execute our strategic vision.

Key Responsibilities: * Client Management \& Delivery: Oversee the relationship with our existing key clients. Ensure project milestones are met, maintain high client satisfaction, and act as the senior point of contact for strategic alignment and critical project escalations.

• Business Development: Actively identify and pursue new business opportunities in the Taiwan market. Leverage local industry networks to expand our footprint and drive regional revenue growth.

• Talent Acquisition \& Team Building: Partner with our local recruitment team to drive hiring initiatives. Provide strategic guidance to the recruiter, conduct final-round interviews, and ensure we are bringing top-tier talent into the organization.

• People \& Operations Management: Serve as the definitive escalation point for HR and performance management. This includes managing complex employee relations, overseeing performance improvement plans, and handling terminations when necessary to maintain team standards.

Qualifications: * Proven experience in leadership, business unit management, or a senior delivery role within the Semiconductor, IT services or technology sector.

• Strong track record in business development and client relationship management.

• Experience managing and mentoring recruitment and engineering teams.

• Expertise in handling sensitive HR matters and performance escalations.

• Strong understanding of the local Taiwan tech ecosystem and labor market.

What we believe: We’re proud to embrace the same values that have shaped UST since the beginning. Since day one, we’ve been building enduring relationships and a culture of integrity. And today, it's those same values that are inspiring us to encourage innovation from everyone, to champion diversity and inclusion and to place people at the centre of everything we do. Humility: We will listen, learn, be empathetic and help selflessly in our interactions with everyone. Humanity: Through business, we will better the lives of those less fortunate than ourselves. Integrity: We honour our commitments and act with responsibility in all our relationships.

Equal Employment Opportunity Statement

UST is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.

• To support and promote the values of UST.

• Comply with all Company policies and procedures

Skills

delivery management,change management,client management,quality assurance,project management,performance management,risk management,

About UST

UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.