Customer Service Representative

Hornby Service Fixed Term Starting June 2026 Job description

We are looking for a Customer Service Representative for Hornby Branch, Christchurch. This is a 8-month fixed-term full-time position to cover maternity leave, from June to February 2027. Tasks and Responsibilities: -Deliver a high-quality, customer-focused service experience. -Confidently handle customer interactions over the phone and face to face. -Process sales orders and prepare quotes accurately. -Understand a wide range of technology products and communicate technical information clearly to customers. -Assist customers with inquiries and provide effective solutions to their problems. - Support check-out counter and retail sales team when required Requirements

The successful candidate should have: -Strong knowledge of computer hardware and software (preferred but not essential). -Previous experience in a phone-based customer service role is an advantage. -Excellent interpersonal and communication skills, with a proven ability to work collaboratively with diverse stakeholders. -Availability to work weekends and public holidays. What we offer - Competitive pay, hourly rate + bonus after trial - Awesome staff discounts of the latest technology products - Career development opportunities - Temporary fuel subsidy

We appreciate all applications; however, only shortlisted candidates will be contacted for interviews. Start date

June 2026

PB Tech is an equal opportunity employer. It is our policy that all applicants be considered solely on the basis of qualifications and ability, without regard to race, religion, colour, sex, age, national origin or disability. We thank all applicants for their interest in the positions available, however only the successful applicant will be contacted.