Customer Service Representative

Position Overview

We are seeking a detail-oriented and proactive Client Relations Coordinator to serve as a key point of contact between our company and our clients. This role focuses on building strong relationships, ensuring smooth communication, and managing the intake of client-provided materials.

Key Responsibilities

Act as the primary point of contact for client communications via email, phone, or other channels

Build and maintain positive, long-term client relationships

Receive, organize, and track materials and documentation submitted by clients

Ensure all client submissions are complete, accurate, and delivered on time

Coordinate internally with relevant teams to distribute client materials and updates

Follow up with clients to resolve missing information or clarify requirements

Maintain organized records of client interactions and submitted materials

Identify opportunities to improve client experience and internal processes

Pay: Up to $4,000.00 per month

Benefits:

• Flexible schedule

Work Location: Remote