Customer Service Administrator (Skips)

AI Job Summary * Supports Mon–Sat with rostered hours: Mon–Fri 7:00am–5:00pm; Sat 7:00am–2:00pm. * Experience in customer service, administration, scheduling, transport, logistics, or similar fast-paced environment (adv * Accurate data entry; confident using computer systems and learning new processes; assists scheduling/run lists.

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Role Type

On-site • Permanent • Full-time • Internship

Description

The Position

Flehan Skips is seeking a highly motivated and customer-focused Customer Service Administrator to join our team.

This is an exciting opportunity for an enthusiastic all-rounder who enjoys building relationships, solving problems, and delivering outstanding customer service. Working as part of a small and supportive team, you will be the first point of contact for our customers while supporting the smooth day-to-day coordination of our operations.

You will play an important role in connecting our customers, drivers, and internal team by managing enquiries, coordinating bookings, assisting with daily schedules, and ensuring our customers receive a reliable and professional service.

This role will suit someone who enjoys variety, takes ownership of their work, and thrives in a busy environment where organisation, communication, and attention to detail are key.

To be successful in this role, you will have:

• A positive attitude with high personal standards and a strong work ethic
• Excellent communication skills and a professional approach
• A passion for delivering outstanding customer service
• Confidence handling phone and email customer enquiries
• Strong organisation skills with the ability to manage multiple priorities
• A solutions-focused mindset and the ability to problem solve
• Ability to assist with coordinating daily driver run lists and scheduling
• Accurate data entry skills and strong attention to detail
• Confidence using computer systems and learning new processes
• The ability to work independently while contributing positively within a small team

Experience in customer service, administration, scheduling, transport, logistics, or a similar fast-paced environment is advantageous. However, reliability, motivation, and the right attitude are essential.

Business Operating Hours

Customer Service Team supports the business operation across Monday to Saturday with rostered hours.

• Monday to Friday: 7:00am – 5:00pm
• Saturday: 7:00am – 2:00pm

Why Join Flehan Skips?

• Join a growing South Australian business within the waste management industry
• Work in a supportive and down-to-earth team environment
• Be part of an essential service supporting residential, commercial, and construction customers
• Enjoy a varied role where your contribution has a direct impact on the business
• Opportunity to develop your skills within a growing organisation

About Us

Flehan Skips is a growing South Australian waste management and skip bin hire company servicing customers across Adelaide. With a large fleet of trucks, a wide range of bins, and specialised equipment, we support residential, commercial, and construction clients every day.

We pride ourselves on reliability, efficiency, and delivering a service our customers can depend on. As our business continues to grow, we are committed to building a strong team culture where people are valued, supported, and take pride in the work they do.

If you are someone who enjoys being busy, takes ownership, and wants to be part of a growing South Australian business, we would love to hear from you.

If you are energetic, organised and thrives in a busy environment please click Apply Now.