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Customer Relationship Officer

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$  Full time on site
Customer Relationship Officer
Job Description

Requirements

Education
  • Bachelor/Honors
  • 2nd Class Bachelor’s Degree
Experience
  • At least 1 year
Additional Requirements
  • Age 22 to 32 years
  • At least 1 year in hospital reception and billing.
  • Age 22-32 years on 01 July 2025.
  • Positive attitude
  • Co-operative to colleagues
  • Pro-active and innovative in solving problems
  • Interpersonal skills
  • Ownership
  • Honesty & Integrity
  • Respect to individuals
  • Departmental employee shall apply through proper channel

Responsibilities & Context

Job Context:

Ensure excellent service standards, respond efficiently to customer needs and maintain customer satisfaction as priority.

Job Responsibilities:

  • Day-to-day functions seated to OPD and IPD patients in providing information, cordially receiving all clients, maintaining admission procedure by using ERP software.
  • Maintain and input all financial charge related to the patients services.  
  • Maintain software process to post all  charge to patient’s accounts.
  • Assist in preparing and implementing charges of different services  in the accounting system as required.
  • Monitor and collect receivables from individual Patients Report delinquent accounts to the authority.
  • Data entry of all patient charges and refunds.
  • Maintain billing and doctor’s payment log and complete all crossovers billing.
  • Complete all Medicare billing forms and back-up information required.
  • Keep in touch with the patient parties to realize all dues.
  • Communicate with the clinical staff to ensure availability all appropriate patient information.
  • Deal with sensitive medical information and maintain confidentiality.
  • Comply with any other assignment as instructed by the authority.

Compensation & Other Benefits

Performance Based Yearly Salary Review: Festival Allowance: Superannuation: Medicare facility for employee and their Spouse, Parents, Children, Grand Children, Siblings, Parents in laws at subsidized cost.

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka

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Job Overview
  • Job Id: JOB003345
  • Published: Jun 08, 2025
  • Vacancy: 2
  • Status: Full time on site
  • Experience: 2 to 3 year(s)
  • Location: Dhaka
  • Salary: $ 
  • Deadline: 2025-06-30

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