CUSTOMER RELATION MANAGEMENT CUM ADMIN

Messrs. Rosenida Azlina Hafidz \& Co. located at Kajang, Selangor \& Kuantan, Pahang. And now we are expanding at Lembah Sireh, Kota Bharu, Kelantan.

We were established since 2013. We are a law firm that handles the sale and purchase of houses/land (properties). We manage house purchase and sale documents (SPA \& LOAN), deal with agents, buyers, sellers as well as involve dealing with banks, Land Offices, LHDN and so on. To make the SPA \& LOAN process run smoothly, our firm uses a system that only can be accessed by our agents, buyers and sellers.

Therefore, we would like to find a suitable candidate, to fill this vacant position CUSTOMER RELATION MANAGEMENT CUM ADMIN, to handle all office administration works such as office management, compilation \& filling of documentations and preparation of letters and also to deal, to negotiate, to liaise with agents, buyer and sellers.

RESPONSIBILITIES

• Always build a good rapport with the clients.
• Responsible in answering all their queries, replying to what's app, explaining about the status of their files.
• Preparing quotations requested by customers and real estate agents.
• Inform customers and real estate agents about the requirements documents that need to prepare and submit to the lawyer firm for the next process which is Open File. This complete document must have on each client’s file opened by Customer Relation Management department.
• Complete the assigned tasks with minimal errors. Responsible, independent and hardworking.
• Make a daily and monthly report to the Manager.
• Expert in negotiations and dealing matter between clients and agents.
• To assist in accounting matters and data entry works.
• Manage, orders and buying office equipment.
• Excellence in Microsoft Office.
• Able to handle ad-hoc task and working overtime (if needed).

REQUIREMENTS

• Diploma/Bachelor in Customer Service / Administration or any other related field
• Minimum 2-3 years of relevant working experiences
• Ability to work according to strict deadlines
• Able to work extra time

URGENT HIRING
Kindly send us your resume to our email.

Job Types: Full-time, Permanent

Pay: RM1,700.00 - RM2,000.00 per month

Benefits:

• Health insurance
• Professional development

Work Location: In person