Lead problem solving process to eliminate root causes of nonconforming products for both customer and internal concerns. Ensure all 8D follow up activity and close.
Communicate with all MC personnel to get supports as needed.
Maintain good employee relations, which include appropriate responses to employee’s needs and training.
Implement statistical process control at key process characteristic
External failure cost control by quick containment actions in the event of customers claims.
Owner of Process release activity to ensure quality of the process \& products from TG3 onwards.
Support APDS activities related to quality tasks based on AS100 – TG3.
Support ECR activities related to quality tasks based on AS007
Drive continuous improvements related to APS (Quality First), including proactive activities within MCs.
Support an internal audits, customer audits and third-party audits.
General assignment required by Production /Customer Quality Section Manager.