Customer Quality Support Advanced Engineer

Full time on site
Customer Quality Support Advanced Engineer
Job Description
  • Lead problem solving process to eliminate root causes of nonconforming products for both customer and internal concerns. Ensure all 8D follow up activity and close.
  • Communicate with all MC personnel to get supports as needed.
  • Maintain good employee relations, which include appropriate responses to employee’s needs and training.
  • Implement statistical process control at key process characteristic
  • External failure cost control by quick containment actions in the event of customers claims.
  • Owner of Process release activity to ensure quality of the process \& products from TG3 onwards.
  • Support APDS activities related to quality tasks based on AS100 – TG3.
  • Support ECR activities related to quality tasks based on AS007
  • Drive continuous improvements related to APS (Quality First), including proactive activities within MCs.
  • Support an internal audits, customer audits and third-party audits.
  • General assignment required by Production /Customer Quality Section Manager.
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