Customer Quality Engineer

Autoliv's primary goal is to Save More Lives. Our products never get a second chance. This is why we can never compromise on quality. We are working to increase vehicle safety by developing seatbelts, airbags and steering wheels and you can be part of our team as Customer Quality Engineer.

In this role you will be responsible for driving customer quality excellence by leading the resolution of customer concerns. You will need to deliver effective solutions, continuous quality improvements, and excellent customer support to achieve quality and business objectives.

Should you be interested in overseeing these tasks and aiming for enhanced performance standards, your role will involve:

• It ensures that all customer requirements are respected and promoted within the organization.
• Manages all aspects of complaints received from the client and drive root cause analysis using structured problem-solving methodologies (8D, 5 Why, Ishikawa, etc.)
• Gathers and prepares the traceability information required by the customer.
• Analyze customer returns, warranty claims, and quality performance metrics.
• Ensure compliance with customer-specific requirements, industry standards, and internal quality procedures.
• Support internal and external audits and customer visits.
• Collaborate with manufacturing, engineering, supplier quality, and production teams to resolve quality concerns.
• Monitor quality KPIs and identify opportunities for continuous improvement.
• Prepare and present quality reports, action plans, and customer responses.
• Participate in new product launches and ensure customer quality requirements are met.

If you have/are:

• Bachelor's Degree in Engineering (Quality, Mechanical, Industrial, Manufacturing, Automotive, or related field).
• Minimum 3 years of experience in manufacturing or quality environment.
• Knowledge of quality tools and methodologies: 8D, Ishikawa, 5 Why, PFMEA, Control Plan, SPC, MSA, APQP, PPAP.
• Computer operating knowledge - Microsoft Office Package - Advanced level.
• Advanced English level (C1/C2).
• Open, responsible, organized person, flexibility, team spirit, involvement.

We will be more than glad to chat with you about your experience and your career goals.

In our international work setting, you will find a range of opportunities that are designed to enhance your career and personal development. Including new and different perspectives is part of what ensures the team’s success. We are committed to develop people’s skills, knowledge and creative potential. Our training and development programs emphasize technical competency, leadership development and business management skill.

More lives saved – more life lived!

Functii Quality Locații Steering Wheel Romania - Sfantu Gheorghe - WRO

Steering Wheel Romania - Sfantu Gheorghe - WRO

Viziunea noastră de a salva mai multe vieți

ne ghidează și ne motivează activitatea.

Având ca misiune să oferim soluții de talie mondială în acest scop, căutăm constant noi modalități de lucru și punem de la îndoială standardele existente pentru ca tu, noi și cei dragi nouă să fim în siguranță în trafic.

Și facem asta prin comportamentele cheie Autoliv:

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Colaborează

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Simplifică

Fii curios.

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• Go to slide 6 Despre Autoliv Romania

Autoliv România își are rădăcinile la Brașov, în 1997. Aici, dezvoltăm, producem și comercializăm airbag-uri, centuri de siguranță și volane.

Viziunea noastră de a salva mai multe vieți ne ghidează munca zilnică. În cazul unui accident, produsele noastre au la dispoziție câteva milisecunde pentru a acționa, protejând viețile șoferilor, pasagerilor și pietonilor.

Fondat în 1997 Colegi 8 500 Cifră de afaceri 1 105 MEUR