We are looking for a Customer Demand Specialist to join our Customer Demand Generation organization in Bucharest, supporting enterprise customers across Europe \& META.
In this role, you will help generating qualified sales opportunities for the customer Solutions \& Services portfolio while collaborating closely with the Devices and Infrastructure teams to identify cross-portfolio opportunities.
You'll engage customers through outbound prospecting, strategic marketing campaigns, and major events, helping them discover Lenovo solutions that address their business needs.
Working closely with Local Sales, Marketing, Technical Specialists, and regional stakeholders, you will play an important role in accelerating pipeline growth while delivering an outstanding customer experience.
What You'll Do
Generate Qualified Demand
Identify, engage, and nurture enterprise prospects across Europe \& META through outbound outreach, digital campaigns, strategic events, and opportunity mining.
Generate qualified sales pipeline for Lenovo's Solutions \& Services portfolio, including:
Managed Services
Technical Account Management (TAM)
Proactive \& Advanced Support
Consulting Services
TruScale and As-a-Service solutions
Collaborate with Country Sales teams to identify strategic target accounts and prioritize high-value opportunities.
Conduct meaningful customer conversations to understand business challenges and identify opportunities where Lenovo solutions can create value.
Focus on delivering high-quality opportunities that convert into pipeline rather than maximizing lead volume.
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Qualify Opportunities
Qualify customer opportunities using structured discovery methodologies such as BANT alongside solution-fit and business requirements.
Schedule high-quality meetings between customers and Lenovo Sales teams.
Ensure timely and accurate Sales Accepted Lead (SAL) handovers.
Maintain excellent CRM discipline by ensuring complete, accurate, and up-to-date information within Microsoft Dynamics.
Support consistent lead follow-up and SLA compliance.
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Support Marketing \& Event Demand Generation
Collaborate with Local Marketing and EHQ Marketing teams to maximize campaign effectiveness.
Support pre-event targeting activities and post-event lead qualification.
Ensure rapid follow-up of event-generated opportunities to maximize pipeline conversion.
Provide structured feedback on campaign performance, customer messaging, and lead quality to improve future demand generation initiatives.
Contribute to the continuous improvement of Lenovo's event-to-pipeline operating model.
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Collaborate Across One Lenovo
Build trusted working relationships with colleagues across SSG, ISG, and IDG.
Partner closely with Sales, Technical Specialists, Segment Leaders, Marketing, and Global Event teams.
Share customer insights, market intelligence, and best practices across the organization.
Support cross-portfolio initiatives that strengthen Lenovo's One Lenovo strategy.
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Drive Continuous Improvement
Monitor pipeline progression and conversion performance.
Identify trends impacting lead quality and campaign effectiveness.
Recommend improvements to qualification processes, customer engagement, and pipeline generation activities.
Maintain high standards of CRM quality and operational excellence.
Leverage AI-enabled tools and CRM capabilities to improve prospect prioritization, customer engagement, and productivity wherever appropriate.
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What Success Looks Like
Success in this role will be measured through:
Qualified pipeline generated
Sales Accepted Leads (SALs)
Qualified customer meetings
Opportunity conversion rates
Event-to-pipeline conversion
CRM accuracy and data quality
SLA compliance
Customer engagement quality
Sales stakeholder satisfaction
Must have
Native or fluent Turkish
Fluent English
Bachelor's degree preferred
3+ years of experience in Business Development, Inside Sales, Customer Engagement, Demand Generation, or a similar customer-facing role
Experience using CRM platforms (Microsoft Dynamics preferred)
Senior stakeholder management
The ability to collaborate credibly with Europe \& META leadership, Markets, Sales, Marketing, Operations, and external partners.
Executive communication \& storytelling
Writing concise, clear emails, briefs, presentations, and updates tailored to senior audiences.
Strategic prioritization \& judgement
The ability to distinguish the urgent from the important, to protect leadership's time, and to maintain focus on commercially impactful initiatives.
End-to-end project management. Turning decisions into clear plans — with owners, deadlines, risks, and rigorous follow-up through to closure.
Business and commercial acumen
Understanding pipeline, revenue, funnel, ROI, and forecast indicators, along with the ability to quickly identify areas that need intervention.
Proactivity, discretion \& problem-solving
Anticipating needs, proactively resolving blockers, and handling sensitive information with maturity and confidentiality.
Nice to have
Experience within the IT industry
Knowledge of enterprise technology or managed services
Experience supporting event follow-up or marketing campaigns
Familiarity with AI-enabled productivity or CRM tools
Languages
English: C1 Advanced,Turkish: C1 Advanced
Seniority
Senior
Bucharest, Romania
Req. VR-125541
Pre-Sales Support
Cross Industry Solutions
06/11/2026
Req. VR-125541
EuroStaffs operates in 19+ countries with around 150 staff and generates multi-million dollar annual revenue. It serves as a vertical search engine aggregating jobs, CV tools, career blogs, and admissions. Revenue comes from premium services for employers and institutions, while job seekers and students access applications, resume tools, and ads for free.
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