Coordinator

Description: Job Purpose:

Manages office, clerical, and administrative functions for the assigned area or service. Performs additional clerical and administrative tasks as assigned by the Secretarial Pool or clinic support needs

Key Responsibilities and Duties:

Develops and maintains electronic and paper filing systems, ensuring files are clearly labeled, dated, and organized. Retains or deletes data according to the retention policy and ensures the tidiness of the office environment

Utilizes multiple office applications effectively and efficiently

Manages communication and access by answering telephone calls, greeting visitors, arranging access based on scheduled appointments, and handling incoming mail in a timely manner

Scans and uploads required patient documents to the EMR system

Utilizes clerical skills for document production, report typing, and spreadsheet preparation. Requests, organizes, and manages office supplies and equipment, both medical and non-medical as needed

Makes purposeful rounds in the unit to ensure patient satisfaction and provides patient education as needed, demonstrating compassionate communication skills

Other duties as assigned within the scope of the job.

All Fakeeh Care employees are responsible for continuous improvement, including:

Performing all duties and tasks in a manner that supports Fakeeh’s Person-Centered care values.

Actively contributing to continuous improvement initiatives, within the scope of the role.

Adherence to safety protocols and proactively seeking to address any job-related safety concerns.

Maintaining strict confidentiality of all sensitive information accessed or encountered during work.

Complying with cybersecurity policies and standards to protect Fakeeh’s systems and participating in awareness training and initiatives to prevent cyber threats.

Adhering to and upholding Fakeeh Care’s code of conduct, policies and ethical standards.

• Completion of mandatory education as per the requirement, at least one month prior to expiration.

Requirements: Skills and Abilities:

Good computer skills and data entry ability with knowledge of MS Excel, MS outlook, MS word, and MS PowerPoint

Good analytical and problem-solving skills

Good interpersonal and customer care skills

Good and accurate records keeping

Experience :

2 years of experience as an administrative assistant is required, preferably with experience in a hospital or healthcare setting

Education:

A degree in Administration or a related field is preferred.

Language:

Excellent command of oral and written English and prefer Arabic.

Licenses / Certifications : N/A

Required Skills: strong communication and interpersonal abilities

ability to multitask and prioritize tasks effectively

excellent organizational skills

proficiency in project management software

• attention to detail and problem-solving skills