Consol Operations Manager, Up $7K
Working Location: Alexandra Road
Working Hours: 8.30AM - 5.30PM (Mon - Fri)
Responsibilities
- Establish and maintain business standards for accuracy, productivity, and reliability.
- Manage the daily functions of the business
- Prepare annual performance review and reevaluate processes
- Ensure regulatory, compliance and legal rules are followed
- Manage budget to align with goals of business
- Manage a team of import, export, transshipment \& nomination staff
- Plan for team's development, setup for SOPs where required
- Monitor and aid in solving day to day issues where needed
- Managing department budgets and get involved in setting targets
- Handle Shipping Claims where needed
- Manage elevated customer concerns and negotiate claims.
- Prepare performance reports \& improvement plans
- Negotiate with Carriers, Warehouse Operators or Distribution networks to determine favourable Tariffs
Qualifications
- 10+ years of experience in a similar role
- Proficiency with Microsoft Office
- Strong organizational and communication skills
- Strong ability to multitask
- Comfort working with multiple groups within business
- 5 years of work experience in NVOCC preferred
- A Degree or Diploma in Supply Chain Management, Maritime Studies or equivalent
- Strong Interpersonal Skills
- Ability to make decisions at critical moments
- Experienced in using Sysfreight Software preferred Industry
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