Commissioner Support Officer - WC

Department: SC IRC Industrial Relations Commission

Department/Agency: Department of Communities and Justice

Location:
Parramatta, NSW, AU, 2150

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Req ID: 84727

Commissioner Support Officer

Industrial Relations Commission

Location – Parramatta and Sydney CBD - Flexible working arrangements may be negotiated.

Employment type – Temporary Full Time with a possibility of extension

Salary – $87,199 - $95,482 plus employer’s contribution to superannuation and annual leave loading

Your role

The Commissioner Support Officer supports the effective operation of the Industrial Relations Commission by providing high-level administrative support to Commissioners. This is a great opportunity to work in a dynamic, client focused environment, gain exposure to industrial relations matters, and contribute to fair and effective decision-making within a statutory tribunal

What you’ll do

As part of the Commissioner Support team, you will provide essential administrative and operational support to Commissioners and contribute to the efficient functioning of the Industrial Relations Commission.

You will:
Provide high-level administrative, clerical and secretarial support to Commissioners.

Coordinate travel and accommodation arrangements for country hearings.

Prepare, proofread, format and edit judgments, decisions and other legal or industrial relations documents.

Respond professionally to enquiries from legal representatives, employer groups, unions, government agencies and members of the public.

Coordinate procedural correspondence and assist parties with Commission processes and procedures.

Undertake research and analysis of industrial matters to support Commissioners in decision-making.

Liaise with parties to awards and enterprise agreements, gathering and organising information to identify key issues.

Maintain accurate records and utilise court, registry and business systems to support operations.

Assist with continuous improvement initiatives and contribute to the efficient delivery of services.

Support colleagues with complex enquiries and share knowledge within the team.

What we’re looking for

Completed or undertaking legal qualifications highly regarded

Demonstrated experience providing high-level administrative and clerical support in a complex, confidential, or legal/court environment

Strong client service and communication skills, with the ability to respond professionally to enquiries from diverse internal and external stakeholders

Ability to research, analyse and interpret information, apply policies and procedures, and manage competing priorities with accuracy and attention to detail

Demonstrated initiative and sound judgement in day-to-day decision-making, with the ability to seek guidance on complex or unfamiliar matters

Download the role description.

To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:
A challenging and rewarding career

Flexible, autonomous work environment

Competitive pay and conditions

Training and development opportunities to build and maintain capabilities

Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages).

Applications close Wednesday, 22 July 2026 at 11:59pm AEST

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Domonique Elder on 0418 448 086 or at [email protected]

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best, please call Mayur Kaushik on 04670174 016 or via [email protected].

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Applying for DCJ jobs on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

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The Welcome Experience

Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience

The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.