Clinical Administrator - NZ Familial Gastrointestinal Cancer Service (NZFGCS)

• Based at Auckland Hospital (Grafton), full-time (40 hours), permanent role
• Provide excellent day to day administrative support and clinical transcription services to the team
• Opportunity to make a difference and improve outcomes for New Zealand families
• Remuneration: $72,035 - $75,050

Health New Zealand \| Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.About the Role

The NZ Familial Gastrointestinal Cancer Service (NZFGCS) is a national service, providing assessment, diagnosis, management advice, and care for individuals and families with a familial predisposition to gastrointestinal cancers. The national office is based in Auckland (hosted by Te Toka Tumai) with additional offices in Wellington and Christchurch.

In this role, you will provide clinical administrator support that contributes to the smooth management of the patient caseload. This is an excellent opportunity for an initiative-taking, enthusiastic, and experienced individual to provide day-to-day administrative support, including referral processing, mail management, clinical transcription, and leave cover.

The role requires engaging with clinical staff and patients in a sensitive and empathetic manner, ensuring professional and supportive communication at all times.

Please view the position description here.

About the Team/Service

At Te Toka Tumai Auckland, were not just hiring - were building the future. Aotearoas health system is undergoing an exciting transformation under the vision of Pae Ora / Healthy Futures, creating a more equitable, accessible, and people-centred system.

The NZFGCS provides a national service with regional offices in Auckland, Wellington, and Christchurch, delivered by a multidisciplinary clinical team of Family History Assessors, Gastroenterologists, and Colorectal Surgeons. The team:

• Identifies, diagnoses, assesses, and manages people with familial gastrointestinal (GI) cancer syndromes
• Provides education, information, and support to families
• Offers medical management advice and a colonoscopy surveillance referral programme

.About you

Given the importance of this role, you will have:

• Experience: At least 2 years in healthcare administration, preferably in a hospital setting for a clinical service.
• Technical Skills: Competence in Microsoft Outlook, Word, and Excel (advanced Outlook and Word skills required)
• Medical Knowledge: Basic understanding of medical terminology
• Attributes: Professional, collaborative, hardworking, and cheerful

Key competencies:

• Strong attention to detail and accuracy
• Experience working directly with patient information
• Familiarity with hospital applications used to manage patient information
• Excellent verbal and written communication skills
• Empathetic, courteous, and confident when interacting with patients

Desirable:

• Experience using Progeny software (preferred)

About the location

For more information on living and working in Auckland click here.

Working at Health New Zealand

Health New Zealand \| Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

To apply please click apply now. All applications must be submitted through our online careers portal. If you have any questions about the role, please contact Belinda Peddie [email protected]

We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.