CLINIC ASSISTANT

Introduction

KLINIK IR was established in December 2021 and is a subsidiary of IR Healthcare Empire (TR0256284-V) founded and directed by Dr. Irna Amira. Klinik IR is a trusted general practitioner clinic located in the heart of Senai, Johor; 23km for Johor Bahru city centre dedicated to providing high-quality, compassionate healthcare for individuals and families. Established with a mission to deliver accessible and professional medical services, Klinik IR prides itself on offering a wide range of treatments, screenings, and preventive care tailored to the needs of the local community. Our core business focuses on maternal health, child health, O\&G and general medicine.

Job description

A Clinic Assistant works in a clinic or medical facility, supporting healthcare professionals and helping patients receive proper care. They help with various tasks to ensure that the clinic runs smoothly. A Clinic Assistant is mainly responsible for helping patients with their administrative needs. They take appointment requests, arrange the schedules for the day, greet patients when they arrive, check them in, and update their personal information in the clinic's records. They may also answer phone calls and handle general inquiries.

Tasks and duties

• Greeting and checking-in patients.
• Updating and maintaining patients’ records and information.
• Scheduling appointments and managing the clinic's appointment system.
• Answering phone calls and responding to general inquiries.
• Organising medical records while ensuring accuracy and privacy.
• Preparing the examination room and sterilising equipment.
• Assisting healthcare providers by measuring and recording vital signs.
• Documenting patient information and assisting with medical note-taking.
• Providing support and comfort to patients, explaining procedures and addressing concerns.
• Ensuring patient privacy and confidentiality at all times.
• Assisting with administrative tasks such as filing, data entry, and insurance billing.
• Following proper safety and hygiene protocols in the clinic environment.
• Continuously updating knowledge and skills through training and professional development.

Requirement

• Completed secondary (SPM) / diploma in any field.
• Minimum 1 year of experience working in a healthcare or medical setting, preferably in a clinic or hospital environment is a plus. Fresh grad also welcome to apply.
• Strong communication and interpersonal skills to effectively interact with patients, their families, and the healthcare team.
• Excellent organisational and multi-tasking abilities to handle various administrative and clinical tasks simultaneously.
• Proficient in using computer systems and medical software for data entry and record-keeping.
• Compassionate, empathetic and committed to providing high-quality patient-centred care.
• Ability to work well in a team and adapt to a fast-paced, dynamic healthcare environment.

Benefits

• Annual leave, Compassionate leave, Floating Leave, Maternity leave, Medical leave
• Broadband / internet allowance
• Company retreat
• Company Lunch / Dinner
• Free parking
• Health insurance
• Professional development

Kindly be informed only shortlisted candidates will be notified. You may share your resume to [email protected] or contact us directly at 014 341 1342 for more info.

Pay: RM1,700.00 - RM2,300.00 per month

Benefits:

• Additional leave
• Flexible schedule
• Health insurance
• Maternity leave
• Meal allowance
• Meal provided
• Professional development

Work Location: In person