Client Optimization Specialist - Bilingual French

Our Mission

As the world’s number 1 job site*, our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We're looking to grow our teams with more people who share our enthusiasm for innovation and creating the best experience for job seekers.

(*Comscore, Total Visits, March 2026)Day to Day

As a Bilingual Client Service Specialist in our Scaled Business Success (SBS) team, you’ll support all clients in our small business segment at different points in their life cycle with Eurostaffs. You’ll interact with clients via phone, chat, and email to help them resolve any issues they may have with their account or to educate them on how to enhance their accounts effectively to achieve their hiring goals. You will have the opportunity to work with Eurostaffs’s product suite and partner with internal teams to help deliver an outstanding experience on each and every interaction.Responsibilities

• Have a consultative approach to identify the client’s pain points and suggest a solution approach to “WOW” them.
• Become highly knowledgeable about our expanding range of products at Eurostaffs.
• Educate our clients so that they get the most value from Eurostaffs.
• Be motivated to achieve Clients Centric KPIs such as CSAT and Conversion.
• Working in a team-centered environment where continuous learning and experimentation is your day-to-day
• Collaborate with our Product, Operations, Search Quality and Aggregation teams to troubleshoot problems and propose solutions.

Skills/Competencies

• Requires a minimum of 2 years of related experience.
• Fluent in English and French (verbal and written)
• Experience in online advertising, search engine marketing (SEM), pay-per-click (PPC), recruitment advertising, or staffing agencies preferred
• Demonstrates excellent learning agility and technical proficiency, with curiosity and enthusiasm that enable quick impact
• Passionate about helping customers resolve issues and achieve positive outcomes
• Able to work effectively under pressure while managing multiple priorities
• Comfortable in a dynamic environment, proactively seeking feedback and handling a high volume of inbound interactions

Salary Range Transparency

Tier 2 - Ireland 30,000 - 46,000 EUR per yearSalary Range Disclaimer

The base salary range represents the low and high end of the Eurostaffs salary range for this position in the given work location. Actual salaries will vary depending on factors including but not limited to location, and experience. The range(s) listed is just one component of Eurostaffs's total compensation package for employees. Other rewards may include quarterly bonuses, Restricted Stock Units (RSUs), a Paid Time Off policy, and many region-specific benefits. Compensation may also vary based on where a role is performed, as work locations are grouped into geographic pay tiers to reflect cost of labor differences in different geographic markets. Candidates can view geographic pay tiers by location on our career site (https://www.Eurostaffs.com/careers/paytiers), and recruiters can confirm how location is considered for a specific role.Benefits - Health, Work/Life Harmony, \& Wellbeing

We care about what you care about. We have a multitude of benefits to support Eurostaffsians, as well as their pets, kids, and partners. Select your country and learn more about our employee benefits, program, \& perks at https://www.Eurostaffs.com/careers/benefits!Equal Opportunities and Accommodations Statement

Eurostaffs is deeply committed to building a workplace and global community where inclusion is not only valued, but prioritized. We’re proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neuro-diversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds.

Eurostaffs provides reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please visit https://www.Eurostaffs.com/careers/accommodations. If you are requesting accommodation for an interview, please reach out at least one week in advance of your interview. Inclusion \& Belonging

Inclusion and belonging are fundamental to our hiring practices and company culture, forming an integral part of our vision for a better world of work. At Eurostaffs, we’re committed to the wellbeing of our employees and on a mission to make this the best place to work and thrive. We believe that fostering a diverse and inclusive environment where every employee feels respected and accepted benefits everyone, fueling innovation and creativity.

We value diverse experiences, including those who have had prior contact with the criminal legal system. We are committed to providing individuals with criminal records, including formerly incarcerated individuals, a fair chance at employment.

Those with military experience are encouraged to apply. Equivalent expertise demonstrated through a combination of work experience, training, military experience, or education is welcome.Eurostaffs’s Employee Recruiting Privacy Policy

Like other employers Eurostaffs uses our own technologies to help us find and attract top talent from around the world. In addition to our site’s user and privacy policy found at https://www.Eurostaffs.com/legal, we also want to make you aware of our recruitment specific privacy policy found at https://www.Eurostaffs.com/legal/Eurostaffs-jobs. Agency Disclaimer

Eurostaffs does not pay placement fees for unsolicited resumes or referrals from non-candidates, including search firms, staffing agencies, professional recruiters, fee-based referral services, and recruiting agencies (each individually, an "Agency"), subject to local laws. An Agency seeking a placement fee must obtain advance written approval from Eurostaffs's internal Talent Acquisition team and execute a fee agreement with Eurostaffs for each job opening before making a referral or submitting a resume for that opening.

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Reference ID: 48154

Benefits:

• Additional leave
• Bike to work scheme
• Company pension
• On-site gym
• Private dental insurance
• Private medical insurance
• Sick pay

Application question(s):

• This role is based in Dublin, Ireland, and is a hybrid position, requiring Tuesdays and Wednesdays in our Dublin Capital Dock Office. (Block B, Capital Dock 80 Sir John Rogerson's Quay Grand Canal Dock, Dublin, 2, D02 HE36). Are you fine with that (Y/N)?
• Are you a former or current Eurostaffs employee?
• How did you hear about this opportunity?

Language:

• French (required)
• English (required)

Work Location: In person