CCS Assistant Manager – Repair Workshop

Job responsibilities

Technical \& Quality Leadership

• Lead and supervise CCS technicians to ensure high-quality repairs in line with LV standards Provide technical guidance and support complex repair cases

Operations \& Standards

• Ensure consistent application of repair workflows and 5S standards in workshop areas
• Monitor productivity, workflow, and operational efficiency

Team Management

• Plan and allocate technician workload and manage team performance and development Support onboarding and skill development of technicians and apprentices

Coordination

• Collaborate with CCS functions, Repair Coordinator, and Central teams
• Provide technical input on repair feasibility and timelines

Profile

Experience

• Proven team leadership or people management experience (required)
• Leadership experience in operations environments such as logistics, production, repair/service, after-sales, or customer service
• Experience as a senior technician or in technical leadership within repair or leather craftsmanship is a plus

Skills

• Strong people management and team leadership capability
• Fluent English communication skills
• Ability to plan, prioritize, and coordinate team workload
• Understanding of quality standards and operational processes
• Experience in process improvement or operational efficiency initiatives preferred Workshop organization and 5S knowledge preferred

Personality

• Strong sense of ownership and quality mindset
• Hands-on leadership and coaching orientation
• Structured, disciplined, and solution-oriented approach
• Collaborative and communicative
• Strong willingness to learn repair skills and craftsmanship (savoir-faire)
• Ability to follow guidelines and quality standards with discipline
• Bright, positive attitude with good communication skills
• Team-oriented and able to contribute to a positive team environment
• Responsible and conscientious work ethic LOUIS VUITTON MAISON

Founded in Paris in 1854, Louis Vuitton perpetuates the ambitious vision of its namesake. From his origins as a master trunk maker, manufacturing boxes used to pack both everyday objects as well as voluminous wardrobes, Louis Vuitton and his successors introduced numerous innovations including the advent of the flat-top trunk, lightweight canvas, signature patterns, and the tumbler lock. Today, Louis Vuitton’s legacy is expressed through its rigorous spirit of innovation, the boldness of its creations and an uncompromising demand for excellence.