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Call Centre Representative

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$  Tk. 20000 - 25000 (Monthly) Full time on site
Call Centre Representative
Job Description

Requirements

Education
  • Bachelor/Honors
Experience
  • At least 1 year
  • The applicants should have experience in the following business area(s):
    Group of Companies
  • Freshers are also encouraged to apply.
Additional Requirements
  • Age 18 to 30 years

Responsibilities & Context

  • Manage large amounts of lead calls in a timely manner.
  • Follow up the calls in a timely manner.
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
  • Make sure the CRM records are properly maintained.
  • Seize opportunities to upsell products when they arise.
  • Make sure the office visit and fix an appointment with the counsellors.
  • Build sustainable relationships and engage customers by taking the extra mile.
  • Keep records of all conversations in our call center database in a comprehensible way.
  • Frequently attend educational seminars to improve knowledge and performance level.
  • Meet personal/team qualitative and quantitative targets.

Compensation & Other Benefits

  • Mobile bill, Weekly 2 holidays
  • Salary Review: Yearly
  • Festival Bonus: 2

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka

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Job Overview
  • Job Id: JOB003146
  • Published: Jun 02, 2025
  • Vacancy: 1
  • Status: Full time on site
  • Experience: 2 to 3 year(s)
  • Location: Dhaka
  • Salary: $  Tk. 20000 - 25000 (Monthly)
  • Deadline: 2025-06-22

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