Call Center Representative

Job Overview
We are seeking a dynamic and energetic Call Center Representative to join our customer support team!

Job Requirements:

• Exceptional Customer Service Skills: Patience, empathy, and a professional demeanor when assisting customers.
• Positive Attitude: A can-do approach to customer interactions.
• Passion for Helping Others: Enjoying the process of assisting customers.
• Call Center Experience: Inbound and outbound call experience is preferred.
• Technical Proficiency: Ability to navigate between CRM system, Outlook and phone effectively.
• Strong Communication \& Problem-Solving: Excellent verbal and written communication skills, with the ability to resolve customer concerns quickly.
• Reliability: Attendance is crucial, and candidates must be able to adhere to assigned schedules.
• Reliable Transportation: Must have a dependable means of transportation to the workplace.

What We Offer:

• A Supportive Team Environment: Work alongside a group of like-minded professionals in a collaborative setting.

Pay: $17.00 - $19.00 per hour

Benefits:

• Flexible schedule
• Health insurance
• On-the-job training
• Paid time off
• Referral program
• Vision insurance

Work Location: In person