Cafe Manager

Full-time Café Manager

Sorganic café and bakery is located on Rokeby Road right at the heart of Subiaco WA. Our eatery specialises in the preparation and serving to our customers a big range menu which include organic food, fresh bread, and high-quality coffee. We are currently seeking a permanent full-time Café Manager to oversee and manage the daily operations of our café.

The duties to be carried out include:

● Manage and oversee the daily operations of the café, including front-of-house and back-of-house activities

● Perform frequent checks to ensure consistent high quality of food preparation and service are provided to the café’s customers by the cafe’s employees

● Address customer complaints and resolve issues promptly and professionally

● Ensure the café and its employees are compliance with food safety regulations, workplace health and safety laws, and local licensing requirements at all times

● Direct hiring and firing, and training of the café’s employees, including determining the wages for the employees, roster schedule and supervise employees

● Participate in planning menus and special dishes with chefs and owners

● Regularly evaluate to estimate and update food and beverage prices

● Oversee and maintain records of stock levels and inventory for the café

● Order supplies, and regularly liaise to maintain sound business relationship with local and sustainable vendors

● Track sales, labour, and food cost metrics; contribute to budgeting and financial goals

● Manage and oversee the café’s daily financial transactions

● Plan and implement marketing efforts, including social media content ideas, local outreach, and in-store promotions

● Maintain accurate records including budgets, sales reports, and employee performance and provide these reports to the business’ owners

Requirements:

● Proven relevant employment experience as a café manager in a similar busy environment (minimum 12 months)

● Must possess at least the equivalent of an Australian Diploma in Business, or Management or similar

● The successful candidate is expected to be familiar with Australian/Vietnamese fusion cuisine

● Strong leadership skills with the ability to motivate and manage a diverse team

● Ability to work under pressure and handle multiple tasks simultaneously

● A positive attitude and a passion for local community engagement

● Possess excellent customer service and communication skills

● Proficiency with managing inventory, scheduling, POS systems and Microsoft Office (Excel, Word)

● Knowledge of sound marketing initiatives especially social media communication (Facebook, Tiktok, Instagram)

● Knowledge of food safety and hygiene regulations and practices

● Solid understanding of business and financial management

● Flexible availability, including weekends and holidays

Job Types: Full-time, Permanent

Reports To: Owner

Pay: $77,000.00 –$80,000.00 per annum

Job Types: Full-time, Permanent

Pay: $77,000.00 – $80,000.00 per year

Benefits:

• Employee discount
• Free drinks
• Free food
• Salary packaging
• Visa sponsorship

Work Location: In person