Cafe manager

Job Summary

We are seeking an experienced and dynamic Cafe Manager to lead our cafe operations with a focus on delivering exceptional customer service and maintaining high standards of food quality and safety. The ideal candidate will possess strong leadership skills, extensive restaurant management experience, and a passion for the food service industry. This role involves overseeing daily operations, supervising staff, managing inventory, and ensuring a welcoming environment for guests. Previous experience in hospitality, food handling, and team management is essential to succeed in this position.

Duties

• Oversee daily cafe operations, ensuring smooth and efficient service.
• Supervise and train staff in food preparation, cooking, serving, and food safety protocols.
• Manage POS systems such as Micros POS for transactions, cash handling, and reporting.
• Lead team management activities including interviewing, hiring, scheduling, and performance evaluations.
• Ensure compliance with food safety standards and proper food handling procedures.
• Maintain high standards of customer service by addressing guest concerns promptly and professionally.
• Coordinate food preparation processes to ensure quality and timely delivery of orders.
• Monitor inventory levels and order supplies as needed to maintain stock levels.
• Implement operational policies to improve efficiency and customer satisfaction.
• Promote a positive work environment that encourages teamwork and professional growth.

Qualifications

• Proven experience in restaurant management or hospitality roles, preferably within the food industry or hotel environment.
• Strong background in food preparation, cooking, and food safety practices.
• Experience with POS systems such as Micros POS; cash handling skills required.
• Supervising experience with demonstrated leadership capabilities in team management.
• Excellent customer service skills with the ability to handle challenging situations diplomatically.
• Knowledge of food handling regulations and restaurant safety standards.
• Ability to manage multiple tasks efficiently in a fast-paced environment.
• Previous experience in hospitality or barista roles is a plus; restaurant experience is highly desirable.
• Strong communication skills with the ability to interview potential staff members effectively.

This position offers an exciting opportunity for a motivated professional to lead a vibrant cafe environment while showcasing their expertise in food service and team leadership.

Pay: $25.00-$28.00 per hour

Benefits:

• Discounted or free food

Work Location: In person