Business Development Coordinator

Job Summary

The Business Development Coordinator supports the BD team in identifying business opportunities, coordinating sales activities, maintaining customer relationships, and ensuring smooth follow-up with potential and existing customers. The role involves sales administration, customer coordination, quotation preparation, reporting, and supporting the BD team in achieving business targets.

Key Responsibilities

Business Development Support

• Assist the BD team in identifying and following up on new business opportunities.
• Conduct basic market and competitor research to identify potential customers.
• Support preparation of sales proposals, quotations, presentations, and business documents.
• Maintain and update the sales pipeline and customer database.
• Follow up with potential customers on enquiries, quotations, and proposals.
• Coordinate meetings, site visits, and customer appointments.

Customer Coordination

• Act as a point of contact between customers and internal departments.
• Respond to customer enquiries and ensure timely follow-up.
• Coordinate with Operations, Warehouse, Transport, and other departments to support customer requirements.
• Monitor customer requests and ensure issues are escalated to the relevant team.

Sales Administration \& Reporting

• Prepare weekly and monthly sales reports and updates.
• Maintain accurate records of leads, prospects, quotations, and customer activities.
• Track quotation status and follow up on pending opportunities.
• Assist in preparing sales presentations and management reports.
• Ensure all BD documentation is properly maintained and updated.

Other Responsibilities

• Support the BD Manager and team in daily business development activities.
• Participate in customer visits, networking events, and business meetings when required.
• Support onboarding of new customers and coordinate relevant documentation.
• Perform other duties assigned by the management.

Requirements

• Diploma or Degree in Business Administration, Marketing, Logistics, Supply Chain, or related field.
• Preferably 1–3 years of experience in business development, sales coordination, customer service, or logistics.
• Fresh graduates with good communication and coordination skills may also be considered.
• Good communication and interpersonal skills.
• Good knowledge of Microsoft Office, especially Excel and PowerPoint.
• Strong follow-up, coordination, and organizational skills.
• Able to work independently and as part of a team.
• Willing to travel for customer meetings or site visits when required.
• Experience in logistics, warehousing, fulfillment, or 3PL is an added advantage.

Pay: RM2,500.00 - RM3,800.00 per month

Work Location: In person