If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life.
The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.
As a Business and Data Analyst, you will analyze quantitative and qualitative data to provide insight, recommendations and solutions to support ongoing strategic and operational decisions in Calgary Transit. You will synthesize information and communicate trends to support projects related to transit strategy, continuous improvement, risk management and business planning. Primary duties include:* Research, collect, and analyze transit data by engaging with internal and external teams to Calgary Transit, other transit agencies, and associations. * Provide in-depth analysis and recommendations by conducting jurisdictional scans, data modelling, analysis, forecasts, and industry best practices to support data-driven decision making. * Develop documentation to communicate findings and recommendations, such as reports, memos, and presentations. * Analyze customer feedback, public engagement and/or front-line employee insights to extract themes that inform strategy development. * Support the organization, facilitation, and tracking of workshops and meetings. * Collaborate with teams across Calgary Transit and outside of the business unit to build relationships, gather and share information.
Qualifications* A degree in Business, Public Administration, Urban Planning, Political Science, Economics, Engineering, Applied Science or a related field. * At least 5 years of experience related to research, data analysis, strategy, risk management, business planning, or continuous improvement * Advanced proficiency in Microsoft Office (Excel, Word and PowerPoint) is required. * Experience with Microsoft Power Platform (Power BI, Power Apps and Power Automate) are considered an asset.
Pre-employment Requirements* Applicants will be tested for appropriate skills. * Successful applicants must provide proof of qualifications.
Workstyle* This position may be eligible to work from home for at least part of the time as one of several flexible work options available to City employees. These arrangements depend on the operational requirements of the role, employee suitability, and are subject to change based on operational needs and corporate direction.
Position and Pay Information
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