Business Analyst

Company Description Forward with Cuscal

Ever tapped your phone to buy a morning coffee, or made a purchase from your favourite online store? Chances are, we’ve made it happen.

At Cuscal, we’ve been at the forefront of payments innovation for 60 years, enabling seamless, secure solutions that millions of Australians rely on every day. From launching Australia’s first ATM to being the first certified Australian fast payments Payer and Initiator in 2022, we’ve always pushed boundaries — and we’re not stopping now.

That’s why we’re looking for a Business Analyst to join our team and help shape the future of payments.

Join us. Forward with Cuscal.

Job Description Your Opportunity

We’re looking for a Business Analyst to join our Issuing Product Domain on a 12-month maximum term contract.

In this role, you’ll own the vision and strategy for payments and digital product solutions, ensuring every solution delivers exceptional value for our clients and end-users. Collaborating with cross-functional teams, you’ll turn ideas into reality and help Cuscal maintain its position as a leader in the payments ecosystem.

You’ll also make an impact by:

• Acting as the link between business and technology, eliciting and translating stakeholder needs into clear requirements and user stories
• Owning and supporting backlog refinement and prioritisation with the Product Owner, ensuring delivery aligns to business value and priorities
• Partnering with stakeholders to align requirements and solutions with business needs, resolving conflicts and ensuring clear communication across teams

Qualifications What you’ll bring

You’re an experienced Business Analyst with a passion for delivering impactful products. You thrive on collaboration, balancing strategic vision with meticulous attention to detail.

To succeed in this role, you’ll bring:

• Strong analytical, prioritisation and problem-solving skills, with the ability to translate complex business needs into clear requirements
• Experience working within Agile delivery environments, supporting backlog refinement and working with tools such as Jira and Confluence
• Proven ability to engage and communicate effectively with stakeholders, managing conflicting requirements and driving alignment

You’ll stand out from the crowd if you have some of the following:

• Exposure to compliance frameworks such as PCI and familiarity with regulatory requirements in financial services
• Knowledge of cards and payments systems, including experience working with platforms or standards such as ISO20022 or AS2805

Additional Information Why Cuscal?

At Cuscal, you’ll find a strong, successful company that’s reimagining the future. And our team is right there at the heart of it all.

Here, you’ll deliver or support interesting, ground-breaking work that has real impact - on Australia’s financial services sector and the millions of customers it serves.

You’ll innovate alongside skilled, smart, connected teams.

And you’ll build an impressive, fulfilling career that continues to grow.

You’ll also enjoy a range of benefits, including:

• Recognition and growth: Celebrate achievements through IGNITE and grow with tailored development opportunities.
• Wellbeing focus: Access initiatives supporting physical, mental, and financial health, plus discounts via ‘Cuscal Advantage.’
• Diversity and inclusion: Join a workplace that values different perspectives and flexible work arrangements.

Join us and reimagine the future

If you’re excited to join a company that’s shaping the future of how Australia moves money, we’d love to hear from you.

Apply now and let’s explore who you are, what drives you and how you can contribute to our vision for the future.

Cuscal is an equal opportunity employer committed to an equitable, diverse, and socially inclusive work environment and a positive, barrier-free recruitment process.

We welcome applicants from an Aboriginal and Torres Strait Islander heritage, people living with a disability, LGBTQIA+ and people from culturally diverse backgrounds to explore career opportunities with Cuscal.

Note: Cuscal does not accept unsolicited resumes from recruitment agencies or search firms.