The Role:
As the Store Manager at Dr Martens Brisbane DFO. Your focus will be on driving sales and KPIs, coaching and mentoring the team, and delivering world-class customer service. You'll play a key role in creating a fun and energetic store culture, while developing your leadership skills in a fast-paced, high-impact retail environment.
The role & responsibilities:
Drive store performance by achieving sales targets, KPIs, and maintaining visual merchandising standards
Motivate and inspire the team to deliver outstanding results in sales and customer experience
Monitor and analyse store sales performance daily, weekly, and monthly – celebrate wins and identify opportunities for growth
Manage rosters and wage spend in line with company targets and operational efficiency
Coach and mentor team members, driving high morale, ongoing training, and succession planning
Oversee stock levels, store organisation, shrinkage control, and operational excellence
To be successful in this role, you will have:
Previous experience as an Assistant Store Manager, or supervisor in a high-volume retail environment
Proven ability to lead a team and deliver strong results in sales and KPIs
A proactive, hands-on leader with a 'Make it Happen' mindset
Strong communication skills and a passion for coaching others
Operational know-how across stock management and visual merchandising
A genuine enthusiasm for customer experience and working with a premium product
Why you’ll love working with Dr Martens:
Work-Life Balance: Tuesday to Saturday roster – two consecutive days off in a row to maintain a healthy work life balance
Career Growth: Extensive training and development programs to support your growth
Team Discounts: 40% off Accent Group brands | Hype DC, Platypus, Vans, Timberland, UGG, Dickies, Glue & many more
Supportive Culture: Be part of a vibrant, fun, and inclusive team culture that support and drive innovation and progression.
Employee Perks: Access to our exclusive 'Employee Benefits' program – includes bonus structures, discounted gym memberships and health insurance.
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