Bowling Operation Attendant

Job Title: Bowling Operation Attendant
Location: Sharjah, UAE

Job Summary

We are looking for a friendly, energetic, and customer-focused Bowling Operation Attendant to join our team. You will be responsible for providing excellent guest service, assisting customers with bowling activities, maintaining bowling lanes and equipment, and ensuring a safe, clean, and enjoyable environment for all guests. The role requires a hands-on approach and the ability to work efficiently in a busy entertainment environment.

Key Responsibilities

Guest Service

· Welcome and assist guests in a friendly and professional manner.

· Explain bowling rules, packages, promotions, pricing, and available services.

· Assist guests with lane assignments, bowling shoes, and bowling balls.

· Escort guests to their assigned lanes and assist with lane setup.

· Respond promptly to customer requests, questions, and complaints.

· Ensure guests have a positive and enjoyable bowling experience.

· Always maintain professional and courteous communication with customers.

Bowling Operations

· Allocate and monitor bowling lanes according to bookings and availability.

· Monitor bowling lanes during play and respond to customer assistance requests.

· Report lane, scoring system, pinsetter, or other equipment issues to the supervisor or technician.

· Perform basic troubleshooting where trained and permitted.

· Ensure bowling equipment is properly stored and available for guests.

· Check and organize bowling shoes and ensure they are cleaned/sanitized after use.

· Assist with birthday parties, corporate events, tournaments, and group bookings when required.

Safety \& Cleanliness

· Ensure guests follow bowling safety rules and facility guidelines.

· Monitor the bowling area for hazards and report any safety concerns immediately.

· Keep lanes, seating areas, counters, and surrounding areas clean and organized.

· Ensure bowling shoes and equipment are maintained in a clean and presentable condition.

· Follow all company health, safety, emergency, and operational procedures.

Cashier / POS Support

· Process customer payments accurately through cash, card, or POS systems when assigned.

· Assist with bookings, lane reservations, and customer transactions.

· Issue receipts and maintain accurate transaction records.

· Report any cash or payment discrepancies to the supervisor.

Qualifications \& Requirements

· High school diploma or equivalent is preferred.

· Previous experience in bowling, entertainment, hospitality, leisure, retail, or customer service is an advantage.

· Good command of English; Arabic or other languages are an advantage.

· Friendly, outgoing, and customer-service-oriented personality.

· Good communication and interpersonal skills.

· Basic computer and POS knowledge is preferred.

· Ability to stand and walk for extended periods.

· Physically fit and able to perform operational duties as required.

· Strong attention to cleanliness, safety, and detail.

· Willingness to work rotating shifts, evenings, weekends, and UAE public holidays.

Job Type: Full-time

Application Question(s):

• Do you have previous experience in bowling, entertainment?
• Do you have good spoken and written English communication skills?
• Have you previously worked in a bowling center, family entertainment center, or similar leisure facility?
• Do you have experience using a POS/cashier system?
• How soon can you join if selected?
• What is your notice?

Work Location: In person