Bookkeeper & Office Administrator

Empire Delivery is a young and dynamic delivery company based in Hatfield Heath near Bishops Stortford.

The company is growing at a rapid pace, and we are looking for a Full Time Bookkeeper \& Office Administrator to take over from the current part time role within our team.

Hours - Monday to Friday 9am - 5pm

As Bookkeeper \& Office Administrator at Empire Delivery, You will be highly proficient using Quickbooks accountancy software. You will manage the core financial processing, payroll support, and day-to-day administrative functions of our fast-growing business. Operating in a fast-paced environment, you will take primary ownership of the sales and purchase ledgers, bank reconciliations, credit control, and basic HR administration. Beyond routine tasks, you will actively identify opportunities to streamline current procedures, with long-term potential to progress into a Financial Controller or HR Manager role as the company expands.

Key Responsibilities

1. Core Financial Management \& Accounting

• Invoicing \& Sales Ledger: Execute weekly client invoicing; record, match, and allocate all incoming payments accurately.
• Purchase Ledger \& Accounts Payable: Process purchase invoices, ensuring correct nominal account postings and managing payments within agreed supplier terms.
• Credit Control \& Ledger Health: Monitor client credit limits and payment terms, issue weekly statements, resolve billing discrepancies, raise credits, and pursue outstanding payments promptly.
• Banking \& Commission Calculations: Perform regular bank reconciliations and calculate monthly sales manager commissions, producing structured breakdowns for sign-off.

2. Payroll \& Time Tracking

• Hours Reconciliation: Manage and reconcile weekly employee hours logged via the clocking machine.
• Pay Run Execution: Organize and process the weekly staff pay run accurately and on time.

3. Human Resources \& Staff Administration

• Onboarding \& Compliance: Process new starters, oversee the online training platform, track completion, and verify all policy documents are read and signed.
• Staff Welfare \& Process Improvement: Address staff queries/issues and proactively develop methods to improve existing HR processes and training materials.
• Holiday Management: Maintain the master staff holiday calendar, processing time-off requests across internal platforms.

4. Fleet Administration \& Cross-Functional Support

• PCN \& Offense Processing: Manage incoming speeding fines and PCNs by appealing or accepting as appropriate, liaising with drivers on shift, and logging any necessary wage deductions.
• Operational Flexibility: Provide cross-departmental admin support during peak operational periods, assisting the Customer Service Manager and Operations Manager as needed.

Requirements \& Key Competencies

• Bookkeeping \& Admin Expertise: Proven experience in bookkeeping, ledgers, bank reconciliations, and general office administration.
• Systems \& Process Efficiency: Strong capability to assess current workflows and implement process improvements to increase operational efficiency.
• Numerical Accuracy \& Attention to Detail: High precision in handling payroll data, invoice allocations, and financial calculations.
• Communication \& Discretion: Excellent verbal and written skills for credit control, driver communications, and managing sensitive HR matters.
• Adaptability \& Initiative: Fast learner comfortable wearing multiple hats in a rapidly expanding logistics company.

Pay: £32,000.00-£34,000.00 per year

Benefits:

• Company pension
• Free parking
• On-site parking

Application question(s):

• Are you highly competent using Quickbooks Accountancy Software at an intermediate level ?
• Do you live within 25 minutes drive of Hatfield Heath CM22 7LL ?

Work Location: In person