Barista

Job Title: Barista
Department: Food & Beverage / Retail
Reports To: Store Manager / Café Supervisor
Job Type: Full-Time / Part-Time

Job Summary

We are looking for an enthusiastic and customer-focused Barista to join our team. In this role, you will be the heart of our café—greeting guests, taking orders, and crafting high-quality coffee and espresso beverages. The ideal candidate is passionate about coffee, thrives in a fast-paced environment, and is dedicated to providing an exceptional guest experience.

Core Mission: To deliver perfect drinks with a smile, maintain a clean work environment, and create a welcoming atmosphere that keeps customers coming back.

Key Responsibilities

Coffee & Beverage Preparation

• Prepare and serve a variety of hot and cold beverages (espresso, lattes, cappuccinos, teas, cold brews, etc.) according to standardized recipes.
• Operate espresso machines, grinders, blenders, and brewing equipment professionally.
• Dial in espresso shots daily to ensure quality and consistency.
• Steam and froth milk to the correct temperature and texture.
• Maintain in-depth knowledge of coffee origins, brewing methods, and flavor profiles to educate customers.

Customer Service

• Greet every customer with a warm, friendly demeanor.
• Take orders accurately and efficiently, answering questions about menu items and allergens.
• Handle cash, credit, and mobile payments using the POS (Point of Sale) system.
• Resolve customer complaints quickly and professionally, escalating to management when necessary.

Cleanliness & Maintenance

• Follow all health, safety, and sanitation guidelines.
• Keep the workstations, espresso machines, grinders, and brewing equipment clean and sanitized.
• Restock supplies (cups, lids, syrups, milk, coffee beans) throughout the shift.
• Perform opening/closing duties, including cleaning the café floor, wiping down tables, and taking out trash.

Teamwork & Support

• Assist with training new baristas on drink recipes and equipment.
• Work collaboratively with other team members to ensure smooth service during peak hours.
• Communicate low inventory or equipment issues to the supervisor.

Qualifications & SkillsRequired:

• Experience: 1+ year of barista or food service experience preferred (but not required—we will train the right person!).
• Age: Must be at least 16 years old (or 18 if serving alcohol).
• Certifications: Food Handler’s Permit or ServSafe certification (or ability to obtain within 30 days of hire).

Key Competencies:

• Speed & Accuracy: Ability to work efficiently during rush hours without sacrificing quality.
• Multitasking: Comfortable taking orders, making drinks, and handling payments simultaneously.
• Communication: Strong verbal communication and active listening skills.
• Physical Stamina: Ability to stand for extended periods (8+ hours) and lift up to 30 lbs (bags of beans, milk crates).
• Flexibility: Availability to work mornings, weekends, and holidays as needed.

Pay: QAR40,000.00 - QAR52,000.00 per year

Work Location: In person