Ready to shape a seamless end-to-end Credit and Lending journey?
Why HSBC
HSBC is one of the largest banking and financial services organisations in the world. Guided by our purpose of opening up a world of opportunity, our ambition is to become the world’s most trusted bank globally, putting customers at the heart of everything we do.
The Opportunity
Credit \& Capital Management (C\&CM) within CIB has introduced a modern end-to-end operating model including the first line Business Credit Office (BCO).
This role supports Relationship Managers and Coverage teams by bringing credit management into a single control point across structuring, credit analysis, rating recommendations and client credit monitoring.
It’s a client-facing role focused on delivering a reliable and predictable underwriting and lending process that protects the bank while responding to clients’ borrowing needs. Success means timely, high-quality credit application and renewal delivery aligned to agreed OKRs, SLAs and KPIs.
You’ll work closely with Coverage and Transaction Support teams to deliver consistent and seamless customer experience. You’ll also help embed strong controls and thoughtful risk escalation across the end-to-end Credit and Lending process.
What you'll be doing
What we're looking for
Strengthening First Line Credit Management
This is a chance to help embed a consistent first line credit management model that simplifies how Credit and Lending work gets done. The role sits at the point where client needs, credit judgement and control standards come together so the impact is visible in every deal and renewal. If you want to work closely with Relationship Managers, Coverage teams and risk partners while improving the end-to-end servicing journey this role offers real scope. Apply to help deliver a seamless experience for customers and strong outcomes for the bank.
For further details and application information please visit our careers site, searching for reference number.
We support our staff to adopt flexible and alternative ways of working where possible, including working from home and different hours subject to approvals.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hong Kong and Shanghai Banking Corporation Limited