ASSISTANT MANAGER
Job Overview
As the Assistant Manager for the Sarawak region, you will assist in overseeing daily business operations within the designated area, including market expansion, after-sales service, warehouse logistics, and spare parts coordination. You will support the management of the sales and warehouse teams to help achieve company sales targets and maintain customer satisfaction.
Key Responsibilities
Market Expansion
- Assist in implementing regional market expansion plans to support sales targets.
- Support and coordinate the sales team in developing new agents and maintaining relationships with existing customers.
- Arrange and follow up on sales representatives’ visits to dealers, stores, and after-sales customers to gather market feedback and product information.
- Monitor market trends and competitor activities and provide feedback and recommendations to management.
After-Sales Service
- Support the implementation of after-sales service procedures to maintain customer satisfaction.
- Coordinate after-sales service activities, including troubleshooting and technical support arrangements.
- Assist in handling customer complaints and ensure issues are followed up and resolved promptly.
- Collect and compile product complaint data for reporting and product improvement purposes.
Warehouse Logistics
- Assist in monitoring warehouse operations to ensure inventory accuracy and stock security.
- Coordinate logistics and transportation arrangements for spare parts and product deliveries.
- Support communication regarding import and export clearance matters to ensure smooth delivery processes.
Spare Parts Management
- Assist in coordinating regional spare parts planning based on market demand and sales orders.
- Monitor inventory levels and support weekly stock checks and replenishment activities.
- Maintain regular communication with headquarters regarding spare parts supply and inventory requirements.
*IMMEDIATE HIRING*
Pay: RM2,000.00 - RM2,500.00 per month
Benefits:
Ability to commute/relocate:
- Kuching: Reliably commute or planning to relocate before starting work (Required)
Education:
- Diploma/Advanced Diploma (Required)
Experience:
- agriculture field: 1 year (Required)
Language:
- MALAY, ENGLISH (Required)
License/Certification:
Willingness to travel:
Work Location: In person