Job Summary
The Assistant Manager is responsible for supporting the Supermarket Manager in the daily operation of the store, ensuring excellent customer service, effective staff management, product availability, sales performance, and compliance with company policies and procedures.
Key Responsibilities
- Assist the Supermarket Manager in managing daily store operations.
- Supervise and motivate supermarket staff to achieve sales and service targets.
- Ensure proper staffing, duty allocation, attendance, and shift schedules.
- Monitor sales, stock levels, product availability, and replenishment.
- Ensure shelves, displays, and promotional areas are properly maintained.
- Monitor pricing, promotions, expiry dates, and product quality.
- Minimize stock losses, damages, wastage, and inventory discrepancies.
- Support stock receiving, transfers, inventory counts, and stock audits.
- Handle customer complaints and ensure a high level of customer satisfaction.
- Monitor cashiers and ensure proper cash-handling procedures are followed.
- Ensure the store is clean, organized, and maintained according to company standards.
- Ensure compliance with health, safety, hygiene, and company policies.
- Coordinate with the warehouse, purchasing, HR, finance, and other departments when required.
- Prepare and submit daily/weekly operational reports to the Supermarket Manager.
- Support the implementation of sales promotions and marketing activities.
- Monitor competitor activities and provide feedback to management.
- Take charge of the store in the absence of the Supermarket Manager.
- Identify operational issues and take corrective action when required.
Pay: AED2,000.00 - AED4,000.00 per month
Work Location: In person