Assistant Manager - Front Office (Thai National)

Summary

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting associate, guest and owner expectations. The Assistant Manager - Front Office will work closely with other management personnel in Rooms Division in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.

Qualifications

• Thai national with a Bachelor’s Degree or Diploma in Hospitality Management, Tourism, or a related field.
• Minimum 2 years of Front Office or Concierge experience, preferably at a supervisory level within an international hotel environment.
• Strong organizational skills with exceptional attention to detail.
• Demonstrated problem-solving, administrative, and interpersonal abilities.
• Excellent verbal and written communication skills in English.
• Proficient in Microsoft Office applications and general computer literacy.
• Familiarity with Property Management Systems (PMS), including Opera, Opera Cloud, or similar hotel management systems.
• A guest-focused mindset with the ability to deliver professional and personalized service.
• Ability to work effectively in a fast-paced environment while maintaining high service standards.