Area Retail Manager (fixed term contract)

For over 60 years, The Estée Lauder Companies has built an unrivalled portfolio of brands with products ranging from entry-level prestige to ultra-premium luxury and sold in more than 150 countries.

Now, we are looking for a successful, energetic, and well-organised individual with a passion for sales and coaching to take their career to the next level by joining our team as Area Retail Manager, on a twelve (12) month fixed term contract. This field based position would suit a candidate in Hamilton, Tauranga or in a close vicinity. The brands you will work with include Estée Lauder, Clinique, Bobbi Brown, M.A.C. and Jo Malone London and Tom Ford Beauty.

As an Area Retail Manager, you will be accountable for driving retail sales across all our brands. You’ll be responsible for ensuring the continued growth of our brands in all stores across your area. Key aspects of your role will include:

• Coaching retail teams, leading by example to energise and motivate to ensure market share growth
• Developing and maintaining strong commercial relationships with our retail partners, specifically the Cosmetic and Store Managers
• Driving and ensuring the successful execution of Brand launches and events in store, taking a hands-on approach
• Working collaboratively with our internal team to reinforce and embed key brand focuses and behaviours with our retail teams

What we’re looking for:

• A well organised individual who is self-driven, able to work independently while keeping connected with key stakeholders
• Proven sales achiever with a minimum of three years’ retail sales management experience
• Experience in successfully coaching others to reach and exceed sales goals
• An understanding of and a strong passion for the prestige beauty industry
• Previous sales/account management and business planning experience
• Commercially driven with experience translating insight into action across multiple brands
• The role may require out of town travel, and you will need to have a car and a full driver’s license. Description

Manage replenishment and put away functions to ensure timely picking and processing of customer orders and stock transfer orders. Manage picking functions for all order types to ensure accuracy of product picked. Manage the sort-to-stage and manifesting functions, to ensure that all orders are prepared for shipment and shipped accurately, efficiently and on-time.

Job Responsibilities:

Responsible for all training requirements including initial, follow-up and special training, including cross-training team members to ensure coverage in all areas

Conduct daily 3-5 minute presort meeting as well as other meetings, including safety and any special meetings as needed. Effectively communicate daily the DC status with shifts before and after.

Manage replenishment function ensuring that all Transfer Requests (TRs) and Putaways are processed timely and accurately

Manage supply storage area. Update supply inventory spreadsheet weekly. Replenish work areas with supplies throughout the DC as needed.

Work with Inventory and Returns Supervisor and Analysts to ensure all Inventory support functions, including cycle counting and bin/location audits are completed timely and properly

Assist Distribution Manager with overseeing/managing write-off process ensuring that proper documentation and disposition codes are completed

Responsible for administering equipment control process, including for all lift trucks, RF guns, printers, pick-to-voice headsets, etc.

Responsible for employee relations issues including: recruiting, hiring, performance reviews, terminations, enforcing workplace harassment issues and managing timekeeping systems to ensure compliance with attendance policy and unapproved overtime

Manage workforce to achieve targeted productivity measures of picks/Hour and Labor costs per lines picked. Achieve this by fully utilizing the workforce, ie, moving the workforce to where the work is and planning for seasonal or special fluctuations in volume.

Responsible for communicating and enforcing all of the Aveda safety policies and safe work methods, including lift truck safety

Conduct daily audits on a percentage of all shipments processed in the 110 and 120 pick areas both in PCS and PUPS locations to ensure that the orders are picked complete and packed properly

Responsible for auditing pallets to ensure proper pallet building procedures are being used and that the pallets are fully packed and properly wrapped before being moved into the shipping lanes or on a trailer

Supervise all picking functions including loose pick (110), case pick (120), full pallet (310) and Hazmat (330). Measure pick rate

throughput hourly to ensure pick rate goal is being met.

Perform daily auditing of 110 picks to ensure proper packing in cartons to minimize damage to

product during shipping and handling

Other duties, tasks and projects as assigned

Qualifications

Education: Associates degree or 2+ year bachelors degree

Experience: 2+ years in a supervisory position in a similar work environment

Others: Must have superior leadership, communication and multitasking skills. Experience with MS products and SAP desired. May be trained and certified to operate all lift equipment. Must be able to lift 50 lbs, stand and walk for long periods, and work in a warehouse environment that is not climate controlled.

What we offer:

In return we offer the opportunity to work with a fun supportive team and great benefits including product discounts. We offer flexible working arrangements, development opportunities and the chance to be part of a global organisation which truly believes our people are our greatest asset.

Qualifications:

• Management experience in retail and/or consumer service
• Commercial and business acumen
• Experience in multi-site management with concrete measurable achievements
• Strong people management skills and experience

We offer a wide range of benefits including personal and professional development, a generous product allocation, an inclusive paid parental leave program, a bonus scheme linked to your individual contributions as well as the financial performance for the company, wellness programs and workplace flexibility.

We are an equal opportunity employer. It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with disabilities and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company, and you believe you require assistance to complete an application or participate in an interview, please contact [email protected]