Application Support Development Consultant

• Investigate operational issues, problems, and requests for support, in coordination with colleagues and other stakeholders, seeking effective solutions and takes appropriate action for resolution
• Respond to requests for support by means of modifications to system parameters,workarounds, reconfiguring systems, training users, or escalating to systems development staff or software suppliers
• Monitor progress of requests for support and ensure users and other stakeholders are kept informed. Take corrective action to avoid or minimize delays
• Produce logical software designs showing for example: processes, objects, data flows, inputs,stored data, and outputs
• Perform tasks associated with operations, administration and maintenance tasks for Business Applications, Database Management Systems, and related Tools \& Technologies
• Develop, interpret, and execute test plans to verify correct operation of completed software
• Define, document, and execute small-scale projects (or sub-projects) actively participating in all phases of the project. Identify, assess, and manage risks and issues which might impact on the success of the project
• Participate in meetings with stakeholders and assists in presenting issues and solutions
• Ensure compliance with information security policies, procedures, and standards
• Ensure all work is carried out and documented in accordance with required standards, policies, and procedures

Qualifications

• Bachelor’s degree in any Computer Science, Information Technology, Engineering, orInformation Systems discipline

Functions and key areas

• SharePoint Online, SharePoint (on-prem), Power Platform Administration

Knowledge and/or Experience

• At least 8+ years of experience as a SharePoint Administrator.
• Microsoft certifications preferred.
• Knowledge of SharePoint tools, workflows, and MS Lists and Forms
• Superb collaboration, interpersonal, and communication skills
• Advanced analytical and problem-solving abilities
• Excellent organizational, planning and time-management skills.
• Maintain the SharePoint platform, servers, users, content, permissions, and related integrated applications.
• Troubleshoot and resolve platform issues or malfunctions promptly.
• Provide SharePoint technical support and end-user training.
• Implement data retrieval and backup procedures to prevent data loss.
• Monitor storage space by performing clean-ups and archiving data.
• Review usage and activity reports and adjusting to ensure optimized user-experiences.
• Keeping up to date with cloud developments and technologies
• Maintain SharePoint Online sites and Project Online (PWA). Migrate SharePoint content using built-in functions and 3rd party tools.
• Conversant with relevant IT national and international standards
• Demonstrated experience in project management.
• Demonstrated experience in IT support environment.

Technical and Business Skills

• Excellent written and spoken English.
• Strong project management skills
• Strong analytical problem-solving skills
• Specialized technical expertise and broader IT knowledge
• Compliance to risk, security, and continuity management principles

Pay: QAR17,000.00 - QAR18,000.00 per month

Application Question(s):

• Do you have Bachelor’s degree in any Computer Science, Information Technology, Engineering, or Information Systems discipline?

Experience:

• SharePoint Administrator: 8 years (Preferred)

Language:

• English (Preferred)

License/Certification:

• Microsoft certifications (Preferred)
• QID (Preferred)

Work Location: In person