Application Engineer (HYBRID TO MA)

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture.

Our Information Technology department is seeking an Application Engineer to join our growing team in our Worcester, MA Corporate Headquarters in a hybrid work arrangement.

POSITION OVERVIEW:
As an application engineer, you will be part of a dynamic team responsible for designing, developing, and maintaining both front-end and back-end components of web applications.

Your role will involve collaborating with other developers, understanding user requirements, and ensuring seamless functionality across various platforms.

This is a Full-time, Exempt role.

POSITION SUMMARY:

• Design, develop, and maintain scalable backend services
• Develop modern, responsive front-end applications
• Collaborate across teams to deliver seamless end-to-end user experiences.
• Build and manage database solutions:
• Develop automation scripts using Python or Bash.
• Design and build applications integrating AI/ML services, including:
• Chat model integrations
• Document extraction and content understanding solutions
• Work with Azure AI ecosystem, including:
• Azure AI Foundry / Azure OpenAI
• Cognitive Services and related AI platforms
• Build AI-enabled applications using Spring Boot-based backend services
• Deploy, monitor, and manage applications in Microsoft Azure, including:
• App Services, Function Apps, CosmosDB
• Application Insights, Managed Identity
• Implement caching using Redis or Ehcache.
• Use Docker and Kubernetes for containerization and orchestration.
• Implement CI/CD pipelines
• Monitor and optimize system performance
• Continuously improve code quality and productivity using modern tooling and AI-assisted development.
• Automated Testing: Manage automated testing and provide feedback during the development process.
• Problem Solving: Modify and test changes to previously developed programs.

WHAT YOU NEED TO APPLY:

• Bachelor’s Degree or higher in Computer Science or Computer Engineering
• 3+ years of experience in software development.
• Must be eligible to work in the US without requiring any sponsorship, now or in the future (Law Permanent Residence or US Citizen)
• Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
• Ability to analyze and creatively solve complex problems
• Flexible working under changing and different work settings.
• Excellent communication, organizational, and interpersonal skills
• Understands how to tactfully communicate difficult/sensitive information.
• Ability to elicit cooperation from a variety of sources
• Ability to juggle multiple projects/customers simultaneously.
• Versatile; comfortable performing a variety of roles and tasks within the company
• Strong written and oral communication skills to a variety of audiences at different levels and with different backgrounds.
• Thrives on learning and learns quickly. Dedicated to self-improvement and professional development. Takes advantage of various resources to self-educate.

TECHNICAL SKILLS:

• Java, Spring Boot, Microservices architecture, and RESTful APIs.
• React (preferred), Angular
• HTML, CSS, JavaScript, TypeScript
• Relational databases: MySQL, PostgreSQL, SQL Server, Oracle (12c+)
• NoSQL: CosmosDB
• Jenkins and GitHub Actions.
• Dynatrace, AppDynamics, New Relic

CAREER DEVELOPMENT:
It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop.

BENEFITS:
We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed.

Benefits include:

• Medical, dental, vision, life, and disability insurance
• 401K with a company match
• Tuition reimbursement
• PTO
• Company paid holidays
• Flexible work arrangements
• Cultural Awareness Day in support of IDE
• On-site medical/wellness center (Worcester only)
• Click here for the full list of Benefits

EEO statement:
The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.

Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.”

As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at: [email protected] and include the link of the job posting in which you are interested.

Privacy Policy:
To view our privacy policy and online privacy statement, click here.

Applicants who are California residents: To see the types of information we may collect from applicants and employees and how we use it, please click here.

Compensation:
The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. Additional compensation may include an annual bonus (which could take the form of a general bonus, sales incentive, or short-term incentive), long-term incentive or spot recognition awards. The posted range reflects our ability to hire at different position titles and levels depending on background and experience.