(1 Year Fix Contract on Edwards Lifesciences Payroll)
Innovation starts from the heart. Edwards Lifesciences is the global leader of patient-focused innovations for structural heart disease and critical care monitoring. With millions of patients served in over 100 countries, each team makes a meaningful contribution by improving patient outcomes and discovering lasting solutions for unmet patient needs. Our Analyst, Strategy \& Business Operations position is a unique career opportunity that could be your next step towards an exciting future.
Applies professional expertise and judgment to support strategy \& business operations activities and business outcomes.
How will you make an impact:
- Provide business operations support and subject matter expertise for commercial systems, including user support, troubleshooting, training, data management, access governance, and process guidance for field and business teams.
- Analyze business processes, performance drivers, and operational requirements to support strategic initiatives, commercial excellence programs, system implementations, and continuous improvement projects across Korea.
- Identify opportunities to enhance commercial systems, dashboards, and business processes. Gather business requirements, coordinate testing and implementation activities, and support the adoption of approved solutions and tools.
- Maintain accurate and up-to-date sales, market share, customer, and operational data across business systems while ensuring compliance with data governance standards and business requirements.
- Monitor data integrity, reporting accuracy, and system performance across Salesforce (SFDC), Tableau, and related commercial applications. Investigate issues, validate data, and collaborate with cross-functional teams to resolve discrepancies and improve reporting reliability.
- Generate and validate standardized and ad hoc reports to support business decisions, including sales performance, market share, adoption metrics, inventory management, operational performance, and commercial effectiveness.
- Partner with Sales, Marketing, Customer Service, Finance, Supply Chain, IT, and stakeholders to identify business needs, share best practices, and support data-driven decision making.
- Track and analyze key business objectives and performance metrics, provide recommendations for improvement, and monitor progress against commercial and operational goals.
- Occasionally provide ad hoc operational and administrative support to the Country Head as required.
What you'll need (Required):
- Bachelor's Degree in in related field, 5 years Previous experience in Business Operations, Commercial Operations, Sales Operations, Data Analytics, Reporting, or related business support functions preferred.
What else we look for (Preferred):
- Proven expertise in MS Office Suite, including office365.
- Excellent written and verbal communication skills and interpersonal relationship skills
- Ability to quantify abstract conceptual data into concrete analysis
- Good problem-solving, organizational, analytical and critical thinking skills
- Good ability to read, write and speak English
- Solid knowledge and understanding of analytics and sales strategies
- Solid knowledge of business acumen
- Strict attention to detail
- Ability to interact professionally with all organizational levels
- Ability to manage competing priorities in a fast-paced environment
- Must be able to work in a team environment, including inter-departmental teams and representing the organization on specific projects
- Ability to build productive internal/external working relationships
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