After Sales Manager (m/w/d)

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OHB Digital Connect GmbH is a subsidiary of the Bremen-based space and technology group OHB SE. Its business activities focus on ground-based systems and services. These primarily include the operation of satellites as well as the provision of IT systems and applications for using satellite-generated data. By combining various sensor technologies and data links, OHB Digital Connect GmbH is able to offer comprehensive solutions for acquiring and securely processing Earth observation and reconnaissance data. As an experienced supplier of satellite ground systems, antennas and telescopes, OHB Digital Connect GmbH is a reliable partner for the development of mechatronic systems. With this broad portfolio, OHB Digital Connect GmbH is able to meet the requirements of customers from a wide range of industries and market segments.

For permanent employment OHB Digital Connect GmbH in Mainz is looking for a

After Sales Manager (m/f/d)

Your Tasks

Act as the primary internal and external point of contact for all customer-related after-sales and warranty matters

Coordinate customer interactions, meetings, and activities to ensure high levels of customer satisfaction

Support customers throughout the warranty period and manage service requests and complaints

Prepare and coordinate tailored repair, maintenance, and contract extension proposals in collaboration with project controlling

Manage spare parts procurement, maintain master data, and identify opportunities for additional products and services

Take on other comparable responsibilities in line with qualifications, experience, and business requirements

Your Qualifications

Degree in Plant Engineering, Mechanical Engineering, Business Administration, or a comparable qualification

Proven experience in sales, ideally within a technical or after-sales service environment

Proficient in MS Office and relevant planning software, with business-fluent German and English language skills

Self-motivated, structured, and results-oriented working style, combined with strong teamwork, coordination, and organizational skills

Strong customer and service orientation, excellent problem-solving and conflict-resolution skills, and a confident, professional demeanor

Entrepreneurial mindset, strong quality awareness, high integrity, reliability, and a focus on achieving results

We offer

Work Life Balance: Flexible working hours, sabbatical, 30 days vacation \& special leave days

Mobile Work: Flexible working arrangement balancing remote and on-site work

Structured on-boarding process (incl. Assignment of a buddy in the first months)

Development: Extensive range of training courses, individual professional development, German language courses \& annual employee dialogue

space projects

Additional benefits: 13. monthly salary, accident insurance \& company pension plan

Catering: High standard company restaurant \& generous meals subsidy

Active health promotion: Health management, E-GYM Wellpass \& In-company sports groups

Family: Kindergarten subsidy / Kindergarten places, Childcare in the vacation period \& paid child sickness days

Mobility: Subsidized Deutschland ticket, Job bike \& parking lots

Company parties \& events: Christmas party, Satellite launch events, NextGen Speakers Night

Innovation: Company suggestion system \& free research and development

A complete overview of our benefits and more details can be found here on our website.

Become part of our international team and take your professional and personal development to a new level. Don't fulfil all the requirements? No problem - we are happy to receive applications with partial matches! We are looking forward to your application in German or English via our online tool.

OHB Digital Connect GmbH

Human Resources

Questions regarding this posting? Christian Wolten is available under [email protected].