Others, Dubai
Job Summary
Technical Support: Provide onsite and remote assistance to identify and resolve issues with Windows, Mac OSX, Linux, iOS, and Android platforms. This includes troubleshooting hardware and software issues, resolving connectivity problems, and assisting with system configurations. This also includes coordination with the OEM vendor for warranty laptop/ desktops.
Job Description : : Rack, network, power, and support for servers, switches, APs, UPS units and other equipment as needed and with support of the global IT specialist teams.
Key Responsibilities
Provide end-user technical support across Windows, Mac, Linux, iOS, and Android platforms, including troubleshooting, system configuration, connectivity resolution, and OEM warranty coordination.
Skill Requirements
Provide end-user technical support across Windows, Mac, Linux, iOS, and Android platforms, including troubleshooting, system configuration, connectivity resolution, and OEM warranty coordination.
Other Requirements
Servicenow as ITSM
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