Role Purpose
To provide comprehensive administrative and secretarial support by coordinating office operations, maintaining records, preparing correspondence, scheduling meetings, and facilitating effective communication to ensure the efficient day-to-day functioning of the department.
Key Responsibilities
Provide administrative and secretarial support and ensure the smooth day-to-day operation of the office.
Prepare, draft, and maintain correspondence, reports, presentations, meeting minutes, and any other assigned tasks.
Coordinate and schedule meetings, appointments, and executive activities, ensuring appropriate arrangements and follow-up actions.
Maintain and organize records, files, and confidential documentation in accordance with the institute policies.
Receive, screen, and direct incoming calls, emails, visitors, and correspondence in a professional and timely manner.
Coordinate communications with internal departments, executive leadership, government entities, and external stakeholders as required.
Monitor office supplies and coordinate procurement requests to ensure adequate inventory levels.
Assist in preparing reports, presentations, and administrative documentation for executive meetings.
Coordinate travel arrangements, accommodation, and logistics when required.
Support organizational projects, meetings, workshops, committees, and official events through administrative coordination and documentation.
Ensure compliance with Institute policies, administrative procedures, and document control requirements.
Maintain confidentiality of information, records, and official communications.
Perform other related duties as assigned by line manager.
Core Skills:
Technical / Role-Specific Skills:
Minimum Qualifications (Education and Experience)
Working Conditions / Physical Requirements
Office environment requiring prolonged use of computers, frequent communication with executive leadership, internal and external stakeholders, and occasional support during meetings, official events