Admin and Store Manager

1. Administrative \& Documentation Management

• Certification Issuance: Manage the end-to-end process of drafting, verifying, and issuing Training Certificates and Warranty Certificates to clients or internal teams.
• Record Keeping: Maintain a meticulous, digital, and physical archiving system for all issued certificates, warranties, and compliance documents.
• Client Communication Support: Act as the primary administrative touchpoint for client requests regarding documentation and historical records.
• General Admin: Handle day-to-day office/site administrative tasks, including data entry, filing, and preparing routine reports.

2. Store \& Inventory Management (Site \& HT Warehouse)

• Stock Maintenance: Monitor, organize, and track all inventory, ensuring precise control over materials bought by the client across both the active site and the HT warehouse.
• Replenishment \& Forecasting: Proactively track stock levels against minimum thresholds and initiate the replenishment process before shortages impact operations.
• Inward/Outward Logistics: Oversee the safe receipt, inspection, logging, and dispatch of all materials, ensuring all delivery notes and goods-received notes (GRNs) match perfectly.
• Audits \& Stock Counts: Conduct regular physical stock counts and reconciliation audits between the site and the HT warehouse to eliminate discrepancies.

3. Communication \& Reporting

• Line Manager Liaison: Serve as the direct point of contact for the Line Manager, providing timely updates on stock status, administrative bottlenecks, or operational needs.
• Escalation Handling: Immediately flag any inventory discrepancies, delayed shipments, or client documentation issues to the Line Manager with proposed solutions.
• Reporting: Prepare weekly/monthly inventory valuation reports, consumption patterns, and certificate issuance logs for management review.

Key Performance Indicators (KPIs)Stock Accuracy: Maintain a 100% accuracy rate between physical stock and system records.Turnaround Time: Issue training and warranty certificates within the agreed SLA (e.g., 48 hours of request/completion).Zero Downtime: Ensure critical client-bought materials never hit "zero stock" through proactive replenishment tracking.

Work Location: In person