Account Manager, CN2MX

DESCRIPTION

Amazon is looking for a smart and ambitious Senior Account Manager based in Shanghai. The objective of the Account Manager is to deliver new business growth and maximize revenue generation across Amazon's suite of products for our selling partners. You will analyze traffic, merchandising, sales and selection data to identify opportunities to accelerate managed sellers' growth and succeed on the marketplaces.

Your superior communication, organizational and technical skills will enable you to operate in a fast-moving and sometimes ambiguous environment, where you will have the autonomy to take full control and responsibility for achieving our business objectives.

Specific Responsibilities include:

• Develop joint business plan with selling partner by analyzing the performances across various domains, including but not limited to merchandising and selection, and defining growth plans.
• Review and monitor performance and sales of selling partners in order to provide them with consulting advice to grow their business, while supporting them in capitalizing the opportunities of growth on Amazon.
• Feed back to other teams within Amazon worldwide lessons learned during project implementation and post-live support phases.
• Coordinate and lead project with cross function teams and deliver result with stakeholders

Key job responsibilities

• Seller Growth \& Performance Management

Analyze seller metrics and data to provide tailored advice and interventions that accelerate sales velocity and account health. Empower sellers to scale their businesses by educating them on Mexico specific customer preferences, promotional tools, and inventory management.

• Relationship \& Account Management

Build and maintain strong, trust-based relationships with a portfolio of CN sellers. Act as the primary point of contact and advocate for sellers, ensuring a positive experience with Amazon Mexico.

• SME for Seller operations and MX marketplace

Act as an expert for seller business and the marketplace, proactively identify and remove blockers (logistical, operational, knowledge-based) that hinder seller growth and performance.BASIC QUALIFICATIONS

• 1+ years of sales or account management experience
• 2+ years of digital advertising and client facing roles experience
• Experience with Excel
• Experience analyzing data and best practices to assess performance drivers

PREFERRED QUALIFICATIONS

• Experience analyzing key open issues and resolution metrics for each of the managed accounts
• Experience in relationship management within technology, start-ups, or SaaS Platforms

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.