Bachelor’s degree in IT, Networking, or a related field.
Relevant industry certifications (CCNA, CompTIA Network+, ITIL) are an added advantage.
Key Skills & Expertise:
Technical Skills:
Customer Service & Communication:
Project & Coordination Skills:
Key Competencies
Proactive Approach: Anticipating and resolving issues before they escalate.
Collaboration: Working effectively with teams and clients to achieve goals.
Adaptability: Managing multiple responsibilities in a dynamic work environment.
Technical Acumen: Staying updated on the latest networking technologies and practices.
Position Overview:
The Engineer will serve as the primary technical support for corporate clients, ensuring seamless connectivity, service uptime, and customer satisfaction. This role requires troubleshooting technical issues, configuring networking equipment, and collaborating with internal teams to maintain service excellence.
Key Accountabilities & Activities:
Technical Support & Troubleshooting:
Client Onboarding & Configuration:
Service Monitoring & Documentation:
Installation & Coordination:
Skills & Expertise:
Festival Bonus: 2
Provident Fund
Leave Fare Assistance
Festival Bonus
Yearly Increment
Health Insurance
Life Insurance
Mobile Bill Allowance
Performance Bonus
Subsidized Lunch Facilities
Pick-up and drop-off services
Gratuity
Earned Leave Encashment
Professional Development:
Dynamic work environment, professional growth opportunities and a chance to be part of a team dedicated to excellence.
Supportive and Learning-Based Work Environment:
A positive and inclusive workplace culture that promotes collaboration and innovation.
We promote competitive salary, female friendly workplace, outstanding co-workers (who are respectful, professional, unbiased and easy to work with); equal opportunity that mean equal access to promotion, leadership role or incentive program.
Work at office
Full Time
Dhaka
Join us and be part of a team that’s shaping the future of e-commerce as a specialist in the field!