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E-Commerce Order Processing Executive

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BDT(Tk)  Tk. 15000 - 20000 (Monthly) Full time on site
E-Commerce Order Processing Executive
Job Description

Requirements

Education
  • Bachelor/Honors
Experience
  • 1 to 2 years
  • The applicants should have experience in the following business area(s):
    E-commerce, E-commerce Startup
  • Freshers are also encouraged to apply.
Additional Requirements
  • Age 20 to 30 years
  • Experience on Shopify
  • Working experience on e-commerce order processing department.

Responsibilities & Context

Key responsibilities of an order processing executive include:

  • Order Entry: Accurately inputting customer order details including product information, quantity, shipping address, and payment method into the company's system.
  • Order Verification: Cross-checking order details against customer requests to identify and resolve any discrepancies. 
  • Inventory Check: Confirming product availability in stock before processing an order. Customer Communication: Responding to customer inquiries regarding order status, shipping updates, and addressing any concerns. 
  • Forward the orders: After verifying and checking stock of the website orders forward the orders to the customer support team with Tags or communicate with the customers to solve the issues.
  • Coordination: Coordinate with Customer Support, Fulfilment, and Inventory Department.
  • Order Fulfilment Coordination: Communicating with the warehouse team and fulfilment department to ensure timely picking, packing, and shipping of orders. 
  • Invoice Generation: Creating and processing invoices for completed orders. 
  • Payment Processing: Verifying payment information and processing transactions. 
  • Backorder Management: Managing backorders and notifying customers about potential delays. 
  • Data Management: Maintaining accurate customer and order data in the company system. 
  • Reporting: Generating reports on order processing metrics like order volume, processing time, and potential issues. 

Skills & Expertise

Compensation & Other Benefits

  • Mobile bill, Performance bonus, Profit share, Over time allowance
  • Salary Review: Yearly
  • Lunch Facilities: Full Subsidize
  • Festival Bonus: 2

Workplace

Work at office

Employment Status

Full Time

Gender

Only Male

Job Location

Dhaka (Uttara Sector 4)

Job Highlights

Digital Marketing Executive

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Job Overview
  • Published on: 2025-02-22 01:12:57
  • Vacancy: 1
  • Employment Status: Full time on site
  • Experience: 2 to 3 year(s)
  • Job Location: Dhaka (Uttara Sector 4)
  • Salary:  BDT(Tk)  Tk. 15000 - 20000 (Monthly)
  • Gender: Any
  • Application Deadline: 2025-02-20
Job Location

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